dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 (edited) Thanks Charlie, I was hoping perhaps they could confirm or not whether it was sold on legitimately so that I could either report it to eBay or win back the help and support of the forum. Even though the panel appears used. I've spoken to the seller who says he brought it a while back from eBay for a job that fell through. He didn't know it was an ADT model. If they say it's hot then I can't send it back to the seller, but if they said keep it then where do I stand with the forum? Edited August 12, 2015 by dwdave Quote 'till the next question ... Link to comment Share on other sites More sharing options...
Lwillis Posted August 12, 2015 Share Posted August 12, 2015 Send it back and get a pro in to fit a NEW panel. The fact it's got users in tells you its not a new panel at all. Quote Link to comment Share on other sites More sharing options...
dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 I'll take a trip out to ADI Gardner later on. Quote 'till the next question ... Link to comment Share on other sites More sharing options...
norman Posted August 12, 2015 Share Posted August 12, 2015 I've spoken to the seller who says he brought it a while back from eBay for a job that fell through.you said it had users that corresponded with the PayPal account you paid? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 No I've confused myself with someone I brought something else from. The name on the panel doesn't match the PayPal transaction. I have contacted ADT to ask them about the panels history. I will also go to ADI once I'm on my feet again. 3 whole days in bed ... Drs orders! Quote 'till the next question ... Link to comment Share on other sites More sharing options...
al-yeti Posted August 12, 2015 Share Posted August 12, 2015 If adt don't want it, then decide what you want to do, but minimum is to report it, and get all clear perhaps from adt, perhaps they may just say no we don't want it back Don't see why you can't carry on after you get some clarity , panel could have a fault sold as new, but may just do what you want it to do And your experimenting anyway Quote Link to comment Share on other sites More sharing options...
dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 Yeah I agree completely. I've already made contact with ADT. Ill get them to write me a note to take to the TSI hopefully. Then I can carry on experimenting and asking stupid questions on here and getting (generally) nothing but sounds help and advice for which I am very grateful. Quote 'till the next question ... Link to comment Share on other sites More sharing options...
norman Posted August 12, 2015 Share Posted August 12, 2015 Greaser Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
charlie6 Posted August 12, 2015 Share Posted August 12, 2015 Well I'm almost through on this topic. (post 50). Nothing else to add really, I have a feeling though that "...get a pro in to fit a NEW panel.." is not going to work out the way we would have liked... A lot of previous posts lead me to that conclusion Lwillis. Just sit tight and wait for the next episode. Quote Link to comment Share on other sites More sharing options...
timmo66 Posted August 12, 2015 Share Posted August 12, 2015 don't take this the wrong way but I hope ADI don't sell to you unless you are in the trade. Quote Link to comment Share on other sites More sharing options...
charlie6 Posted August 12, 2015 Share Posted August 12, 2015 Good call Timmo, but while I've been hanging around by some trade counters I've found that they (not all of them) are not averse to selling to the public. Quote Link to comment Share on other sites More sharing options...
dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 I have access to an ADI cash account through work and have made it very clear to the desk that its for my own domestic work. They seem more than helpful. Quote 'till the next question ... Link to comment Share on other sites More sharing options...
charlie6 Posted August 12, 2015 Share Posted August 12, 2015 I have every confidence in you Dave, keep up the good work. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted August 12, 2015 Share Posted August 12, 2015 don't take this the wrong way but I hope ADI don't sell to you unless you are in the trade. lol ok Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
timmo66 Posted August 12, 2015 Share Posted August 12, 2015 I know it happens Quote Link to comment Share on other sites More sharing options...
norman Posted August 12, 2015 Share Posted August 12, 2015 Good luck with that. Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
datadiffusion Posted August 12, 2015 Share Posted August 12, 2015 don't take this the wrong way but I hope ADI don't sell to you unless you are in the trade. And yet they will in all reality give better prices to cash customers than the poor account holder behind him. Ive seen it happen, so has someone else here. Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands  Link to comment Share on other sites More sharing options...
norman Posted August 12, 2015 Share Posted August 12, 2015 Not just adi, it's common Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 I can't comment on pricing, but if someone walked in and said here's my shopping list surely the sales manager would be daft to turn them away. I know it's not going to be a ground breaking sale but the customer wants to give you their money. I also appreciate the installer behind in the queue waiting to order a ton of gear now has to wait. Quote 'till the next question ... Link to comment Share on other sites More sharing options...
norman Posted August 12, 2015 Share Posted August 12, 2015 Sadly they won't turn you away, and the Manager is short sighted for serving JP. Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
goncall Posted August 12, 2015 Share Posted August 12, 2015 I can't comment on pricing, but if someone walked in and said here's my shopping list surely the sales manager would be daft to turn them away. trade used to mean something at one time,even here,but its a free for all now,all welcome Quote Link to comment Share on other sites More sharing options...
dwdave Posted August 12, 2015 Author Share Posted August 12, 2015 But like anywhere, it's all about the money now. Higher sales targets and lower profit margins because there is always somewhere else to go. Quote 'till the next question ... Link to comment Share on other sites More sharing options...
goncall Posted August 12, 2015 Share Posted August 12, 2015 But like anywhere, it's all about the money now. Higher sales targets and lower profit margins because there is always somewhere else to go. aka race to the bottom,we need a qual to limit who works in the trade.. Quote Link to comment Share on other sites More sharing options...
norman Posted August 12, 2015 Share Posted August 12, 2015 You in now then? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
goncall Posted August 12, 2015 Share Posted August 12, 2015 You in now then? ive been in for a few years,tho qual is opened ended to how it suits ones needs Quote Link to comment Share on other sites More sharing options...
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