frenchman Posted August 6, 2015 Share Posted August 6, 2015 Hi, using Ivms 4200 from Hik, the client get a " abnormal recording" windows popping up at random . Footage is there and exploitable but this message seems to come back every now and then. Any ideas? Also on the app, it appears that they can only access around 3 days of footage at a time, sometimes not the most recent three days? NVR is a 7600 series with 4 ds2112. have any of you wise old owls got any knowledge you'd like to share with a fellow installer/ Merci bien. Quote Link to comment Share on other sites More sharing options...
charlie6 Posted August 6, 2015 Share Posted August 6, 2015 How old is it..when was it installed ? sounds like a program issue. Quote Link to comment Share on other sites More sharing options...
frenchman Posted August 11, 2015 Author Share Posted August 11, 2015 Hi charlie6, installed around 2 months ago, tech support are not sure what it could be Quote Link to comment Share on other sites More sharing options...
charlie6 Posted August 11, 2015 Share Posted August 11, 2015 I'm not regarded as the 'main runner' in this field, but I would guess (working on lower end equipment) that you have a faulty device, disconnect to only the bare minimum and test again. Quote Link to comment Share on other sites More sharing options...
cctvtech Posted September 29, 2015 Share Posted September 29, 2015 You could try to re-install the driver. Alternatively, try to contact Hikvision http://www.hikvision.com/europe/contactHikvision.asp Hope you get it sorted! Quote Link to comment Share on other sites More sharing options...
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