BRNYS8558 Posted June 29, 2015 Share Posted June 29, 2015 (edited) Hi there, I know a lot of people don't like texecom but personally install quite a few and have one myself, I've been having a lot of issues with the ricochet panels or hybrid panels (so a hard wired panel with ricochet expander) the issues I Commonly have are supervision faults and the fact that you are very unlikely to trigger a device when testing. I know the devices go I to a sleep mode for three minutes when they trigger unless they are in "always awake" mode which I have been told by texecom to definitely not program them as. I then said but it's the only way I can get them to work, his reply was "if it's polling, it's working" this simply wasn't the case. And with that offered no other ideas as to how I can get the system working. I'm not a major fan of wireless but some people spend a truckload of cash refurbing a house then think, maybe an alarm would have been a good idea as an afterthought . Anyway, anyone have any special tips when installing a ricochet system or getting them to actually work in a "reliable" way? (oh and the commissioning mode when connected via wintex to allow the system to "mesh" always gets a first try) Edited June 29, 2015 by BRNYS8558 Quote Link to comment Share on other sites More sharing options...
james.wilson Posted June 29, 2015 Share Posted June 29, 2015 Yes put a working 2 way system in. Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
BRNYS8558 Posted June 29, 2015 Author Share Posted June 29, 2015 (edited) That's the advice a few people have said, as in just stay away from the texecom wireless stuff, what would you recommend as a hybrid system, for all out wireless I've used Pyronix Enforcer panels and they've been pretty good with the exception of the key fobs being poop Edited June 29, 2015 by BRNYS8558 Quote Link to comment Share on other sites More sharing options...
AdrianMealing Posted June 29, 2015 Share Posted June 29, 2015 Yes put a working 2 way system in. Cheeky i don't normally post in public but you have driven me too it. Â That's the advice a few people have said, as in just stay away from the texecom wireless stuff, what would you recommend as a hybrid system, for all out wireless I've used Pyronix Enforcer panels and they've been pretty good with the exception of the key fobs being poop PM me your number I will call you tomorrow. There is no issue with our systems and I can assure you they work. Quote amealing@texe.com Head of Industry Affairs Visit Our Website Texecom Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted June 29, 2015 Share Posted June 29, 2015 Yes put a working 2 way system in. Â I don't see how that answers the question asked to be fair. I would recommend if your in the trade you do one of Texecom's courses where you will learn how to install and commission these systems. Â Conf Fail and Sup Fail issues are generally poor sighting of equipment or not commisioned correctly. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted June 29, 2015 Share Posted June 29, 2015 Ade just comments from here on both sides Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
datadiffusion Posted June 30, 2015 Share Posted June 30, 2015 Have to say I only have the one Ricochet system but it's in a very challenging environment (both in terms of RF and environmental for the rDTs), and has been fine so far from a radio POV. Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands  Link to comment Share on other sites More sharing options...
9651 Posted June 30, 2015 Share Posted June 30, 2015 Just installed an 88 with about 30 richocet devices, went well, learnt everything in, left the lid off the expander whilst on site all day, security of the mesh was all green, good to go. Been in for over s week with no radio issues so far. Theis was also with external wireless detectors. Quote Link to comment Share on other sites More sharing options...
NotHeardofThat1 Posted July 14, 2015 Share Posted July 14, 2015 I like Ricochet but we've had a few bumps along the way, worse one being, we updated an old wireless job, so detectors went in the same corners to save client decorating.Every single PIR that had a window in view has false alarmed since the install and we had to replace every QD for a DT. Fair enough if you put a PIR looking towards a conservatory, you're going to get problems, but the wireless QDs seem to false alarm really easily in every room with a window. You don't get that issue with wired texecom PIRs  Another biggy was, the QDs would walk test absolutely fine. Great, then if you set with the customer code and nothing would trigger. It wasn't the 3 min sleep timer.Tech support said it was a bug and to make sure QDs are set to 'always awake'. We were expecting the batteries to get rinsed in no time but ended up swapping for DTs like I said above^  Completely our fault the other day though as it's in the manual, but if you don't have that lid off the receiver you'll get some devices working, and some not. You'll only find out once you've packed your tools up and you've fully programmed it up. It will be late in the day too as you've had to program it for a second time because you've already had to change the brand new PCB earlier in the day as mains fail might not clear. That's a faulty PCB tech will tell you )Otherwise I wouldn't fault it.... Quote Link to comment Share on other sites More sharing options...
charlie6 Posted July 14, 2015 Share Posted July 14, 2015 You've had to replace every Quad with a Dual, is that correct ? Is this standard practise, if so, it should be highlighted in their brochures... well before we decide to purchase. On another note there appear to be conflicting views in these posts with some urging 'stay awake' and others 'definitely not' so what is Texecom's unmitigated stance on the matter ?. On yet another note Admin advises 'two way', therefore the iMesh system would appear to be 'one way' ? Quote Link to comment Share on other sites More sharing options...
PSE Posted July 14, 2015 Share Posted July 14, 2015 Ricochet mesh is 2 way, that's the whole point of the technology to give you the performance. Its not 1 way where you can spit further Quote Link to comment Share on other sites More sharing options...
charlie6 Posted July 14, 2015 Share Posted July 14, 2015 But Admin said to fit a working two way ? Quote Link to comment Share on other sites More sharing options...
PSE Posted July 14, 2015 Share Posted July 14, 2015 Have you personally installed a Ricochet system, And installed by following the exact commissioning instructions . ? Quote Link to comment Share on other sites More sharing options...
9651 Posted July 14, 2015 Share Posted July 14, 2015 (edited) So that system I fitted glitched whilst on site the other day Got an 88 with 1 wired expander and a 32 ricochet expander address 2. When exiting engineer it lost the two virtual expanders, 3&4 iirc, Had to reprog the lot as another eng by accident pressed (yes) to confirm Edited July 14, 2015 by 9651 Quote Link to comment Share on other sites More sharing options...
charlie6 Posted July 14, 2015 Share Posted July 14, 2015 Afraid not PSE, I'm just reiterating what is in the posts viz; Install a two way system that works.. I can say however, that I have the full set of commissioning instructions available (haven't needed them so far though). Is there anything in there which is bordering on 'dubious' that I need to know about ? Quote Link to comment Share on other sites More sharing options...
PSE Posted July 14, 2015 Share Posted July 14, 2015 Looks like he found his way up the menu to confirm devices.. You're not the first and won't be the last Afraid not PSE, I'm just reiterating what is in the posts viz; Install a two way system that works.. I can say however, that I have the full set of commissioning instructions available (haven't needed them so far though). Is there anything in there which is bordering on 'dubious' that I need to know about ? Once configured and commissioned correctly, in my opinion it's the best wireless there is on market Quote Link to comment Share on other sites More sharing options...
charlie6 Posted July 14, 2015 Share Posted July 14, 2015 That's filed under 'got to' then. What about price comparisons, I don't need figures obviously but is it on a par with other wireless systems. I have another question to ask but maybe this isn't the right place. Quote Link to comment Share on other sites More sharing options...
9651 Posted July 14, 2015 Share Posted July 14, 2015 Looks like he found his way up the menu to confirm devices.. You're not the first and won't be the last Once configured and commissioned correctly, in my opinion it's the best wireless there is on market Aye but as we hadn't touched anything, why would it ask for the confirm by losing the two virtual slots? Bit strange as the physically adress 2 was still there? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted July 14, 2015 Share Posted July 14, 2015 Looks like he found his way up the menu to confirm devices.. You're not the first and won't be the last Once configured and commissioned correctly, in my opinion it's the best wireless there is on market Better than hkc? Quote Link to comment Share on other sites More sharing options...
Shanemaldwyn Posted July 14, 2015 Share Posted July 14, 2015 I got to agree out of the wireless systems i have installed i would never go away from the ricochet, i have one in a castle with around 30 wireless devices and tbh apart from odd teathing problems its been great and worked really well, its been in around 3 years now, only calls we get is battery replacements Quote Link to comment Share on other sites More sharing options...
skywalker Posted July 16, 2015 Share Posted July 16, 2015 I got to agree out of the wireless systems i have installed i would never go away from the ricochet, i have one in a castle with around 30 wireless devices and tbh apart from odd teathing problems its been great and worked really well, its been in around 3 years now, only calls we get is battery replacements  that is the ONE place where a castle panel should have been installed! Quote Link to comment Share on other sites More sharing options...
Nova-Security Posted July 16, 2015 Share Posted July 16, 2015 Whats the maximum number of wireless devices on a Ricochet system ? Anywhere near 120 devices? Quote www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment Share on other sites More sharing options...
Simlec Posted July 16, 2015 Share Posted July 16, 2015 i think its 512 devices and 256 smartkeys on a elite 640 if i am reading it right. Quote Link to comment Share on other sites More sharing options...
AdrianMealing Posted July 16, 2015 Share Posted July 16, 2015 Whats the maximum number of wireless devices on a Ricochet system ? Anywhere near 120 devices? 512 if you use a 640 panel, split across 32 way expanders i think its 512 devices and 256 smartkeys on a elite 640 if i am reading it right. Beat me too it Quote amealing@texe.com Head of Industry Affairs Visit Our Website Texecom Link to comment Share on other sites More sharing options...
Simlec Posted July 16, 2015 Share Posted July 16, 2015 (edited) An elite 168 will give you 128 devices. + Im not sure about device hopps though with regards positioning the expanders. Edited July 16, 2015 by Simlec Quote Link to comment Share on other sites More sharing options...
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