matthew.brough Posted December 29, 2013 Share Posted December 29, 2013 And how many subscribers has word of mouth brought you? www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
richardthatcher Posted December 29, 2013 Share Posted December 29, 2013 Nearly almost all if our customers are from recommendation Link to comment Share on other sites More sharing options...
datadiffusion Posted December 29, 2013 Share Posted December 29, 2013 I tend to find - with domestics - the customer can praise me all they want but most of their mates think they are an idiot for spending anything over £5 on an alarm system - this usually comes to pass after a quote for a freind of a customer. Even the middle to upper middle class ones that constitute most ofmy domestic customers.  Agreed that with commercial word of mouth has much better potential as they sometimes just wantsomething / someone reliable having already tried the good, the bad, and the ugly... So, I've decided to take my work back underground.... to stop it falling into the wrong hands  Link to comment Share on other sites More sharing options...
matthew.brough Posted December 29, 2013 Share Posted December 29, 2013 Nearly almost all if our customers are from recommendation I was looking for a number. 10,100,1000? www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
PeterJames Posted December 29, 2013 Share Posted December 29, 2013 90% would be us Link to comment Share on other sites More sharing options...
richardthatcher Posted December 29, 2013 Share Posted December 29, 2013 I ain't got a clue how many customer we got as I don't do office related stuff anymore I am too busy on the road doing installs so cannot answer that question sorry. That's why I employee office staff now Link to comment Share on other sites More sharing options...
matthew.brough Posted December 29, 2013 Share Posted December 29, 2013 Very worrying. It's your business and you don't know your current subscriber rate or number of new subscribers per month? www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
richardthatcher Posted December 29, 2013 Share Posted December 29, 2013 Jesus does it really matter how I run my business. I employee people to worry about all that for me I am interested in the installation and being with the customers. The running of my business is not the question here Link to comment Share on other sites More sharing options...
PeterJames Posted December 29, 2013 Share Posted December 29, 2013 That's why I employee office staff now Several people do it that way round, I am surprised when I see that owners are the installers and they employ others to run their business. I prefer to lead from the front personally, even so I like to know where my work is coming from, what my profit margin is monthly, who owes me money, and what jobs have gone over. I also think anyone running their own business should know exactly whats going on around them Link to comment Share on other sites More sharing options...
matthew.brough Posted December 29, 2013 Share Posted December 29, 2013 How do you employ people if not a director these days as per your other post? Several people do it that way round, I am surprised when I see that owners are the installers and they employ others to run their business. I prefer to lead from the front personally, even so I like to know where my work is coming from, what my profit margin is monthly, who owes me money, and what jobs have gone over. I also think anyone running their own business should know exactly whats going on around them Bang on www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
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