Pradeep So Posted September 19, 2013 Share Posted September 19, 2013 Recently installed an informa speech dialler to a honeywell controll panel and its not dialling when the alarm been set. Instead it dials out as soon as a user password been entered to stop the alarm. I did a alarm output test on the controll panel and its dialling straight away. Then I did a dial test through the speech dialler and its dialling fine. But when the actual alarm been set its waiting for the user to enter the password n then it's dialling. Contacted honeywell and they haven't got a clue.they asked me to put a new controll unit n a new dialler and see. I did but still the same problem. I wonder does any one else encountered this. Pls share your thoughts. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted September 19, 2013 Share Posted September 19, 2013 You need to invert your trigger Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
arfur mo Posted September 20, 2013 Share Posted September 20, 2013 You need to invert your trigger and possibly fit 'pull up' resistors, should be in the dialler instructions. Quote If you think education is difficult, try being stupid!!!! Link to comment Share on other sites More sharing options...
Pradeep So Posted September 22, 2013 Author Share Posted September 22, 2013 You need to invert your trigger  Hi jameswilsonCould you please explain how to invert the triggers ! Quote Link to comment Share on other sites More sharing options...
matthew.brough Posted September 22, 2013 Share Posted September 22, 2013 Hi jameswilson Could you please explain how to invert the triggers ! Be helpful if you let us know which Honeywell panel? Quote www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
james.wilson Posted September 22, 2013 Share Posted September 22, 2013 It will either be an option in the panel programming or a jumper etc on the dialler Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Pradeep So Posted September 23, 2013 Author Share Posted September 23, 2013 Be helpful if you let us know which Honeywell panel? its Honewell Accenta (8SP399A) mini control panel with lcd keypad Honeywell ADE Informa Speech Dialler (8EP276A) Quote Link to comment Share on other sites More sharing options...
Pradeep So Posted September 28, 2013 Author Share Posted September 28, 2013 It will either be an option in the panel programming or a jumper etc on the dialler hi, you were right, I found, I have connected the telephone cable other way around. now its working fine. tx for all of your suggestions on this topic. Quote Link to comment Share on other sites More sharing options...
Derek Foote Posted February 19, 2021 Share Posted February 19, 2021 Hi Pradeep So,  I know it was some time ago that this was posted but i have the same problem. when you say you connected the telephone cable the other way around are you referring to the PCB terminal on the speech dialler A and B and changed the Red and White wire  the other way around as in terminal A Red instead of white and terminal B White instead of Red. Regards Derek  Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 19, 2021 Share Posted February 19, 2021 Has this started happening recently? ie did it used to work. What exchange are you connected to and are you aware of BT pstn switch off? Sorry just read the OP Â Id assume you have your triggers wrong way around Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Derek Foote Posted February 19, 2021 Share Posted February 19, 2021 Hi, I have just finished installing the complete system and it was while testing the system that i discovered the problem. Every thing tests ok...except....the speech dialler won't dial out until the alarm has been reset after an activation and then it will go through the correct sequence.  Quote Link to comment Share on other sites More sharing options...
Derek Foote Posted February 19, 2021 Share Posted February 19, 2021 I am not sure about thees triggers. IÂ had noticed the comments on the previous posts reference inverting the triggers but i can't find any reference to this in the manuals. Quote Link to comment Share on other sites More sharing options...
PeterJames Posted February 19, 2021 Share Posted February 19, 2021 if the dialler is looking for 0v removed to trigger it then the bell output will only trigger it once you have disarmed, check the dialler instructions about inverting the input. Be aware your dialler will be useless by 2025 Openreach are changing all analogue lines to digital this has already been started in some areas Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 19, 2021 Share Posted February 19, 2021 1 hour ago, Derek Foote said: I am not sure about thees triggers. I had noticed the comments on the previous posts reference inverting the triggers but i can't find any reference to this in the manuals. Scrap the dialler or swap it for GSM or something  What panel are you fitting this to and what dialler are you using  The inforna dialler should mostly work out of the box , when unused fit allot never had to invert anything but can't remember now lol Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 19, 2021 Share Posted February 19, 2021 Isnt there a jumper for trigger polarity? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
al-yeti Posted February 19, 2021 Share Posted February 19, 2021 1 hour ago, james.wilson said: Isnt there a jumper for trigger polarity? On informa I don't think so  Atleast not version I used , its to basic for that Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 19, 2021 Share Posted February 19, 2021 No sorry they can be inverted  Trigger Levels [4] The three inputs (IP1 to IP3), and the inhibit input (INH), can be individually programmed as active high (+ve trigger) or active low (-ve trigger). An active high input will trigger the Informa when the voltage present at the input exceeds 3.5V (maximum is 15V). An active low input will trigger the Informa when the voltage is less than 1.0V. a) Press [4] to change the Trigger levels. The 4 LED’s show the trigger level of inputs 1 to 3, and the inhibit input, respectively. A lit LED shows that the input is programmed as active high. b) Press keys 1 to 4 to toggle (switch) the trigger level of the inputs, between active high (+ve trigger) and active low (-ve trigger). c) Press [PLAY] when finished, or [QUIT] to ignore any changes. The Informa automatically resets to top level of the Engineering controls Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
al-yeti Posted February 20, 2021 Share Posted February 20, 2021 3 hours ago, james.wilson said: No sorry they can be inverted  Trigger Levels [4] The three inputs (IP1 to IP3), and the inhibit input (INH), can be individually programmed as active high (+ve trigger) or active low (-ve trigger). An active high input will trigger the Informa when the voltage present at the input exceeds 3.5V (maximum is 15V). An active low input will trigger the Informa when the voltage is less than 1.0V. a) Press [4] to change the Trigger levels. The 4 LED’s show the trigger level of inputs 1 to 3, and the inhibit input, respectively. A lit LED shows that the input is programmed as active high. b) Press keys 1 to 4 to toggle (switch) the trigger level of the inputs, between active high (+ve trigger) and active low (-ve trigger). c) Press [PLAY] when finished, or [QUIT] to ignore any changes. The Informa automatically resets to top level of the Engineering controls Not with jumper , was just saying out of box they always worked for me Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 20, 2021 Share Posted February 20, 2021 No it's a programming option Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Derek Foote Posted February 20, 2021 Share Posted February 20, 2021 I changed the four inputs triggers on the speech dialler from active low (LED on) to active high(LED of). All that happened was that the speech dialler instantly went in to the dialling sequence. Quote Link to comment Share on other sites More sharing options...
Derek Foote Posted February 20, 2021 Share Posted February 20, 2021 There is no mention of changing triggers in the Accenta engineer's manual. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 20, 2021 Share Posted February 20, 2021 First off you need to get to a know state. I'd disconnect your triggers and meter what they do when. Maybe a picture of the current wiring etc before you disconnect Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
al-yeti Posted February 20, 2021 Share Posted February 20, 2021 5 hours ago, Derek Foote said: I changed the four inputs triggers on the speech dialler from active low (LED on) to active high(LED of). All that happened was that the speech dialler instantly went in to the dialling sequence. So it means it was correct in first place  What is your trigger connected to? I think you have trigger on the set terminal when it should be connected to the bell - minus trigger , it will dial when bell triggers Quote Link to comment Share on other sites More sharing options...
Derek Foote Posted February 21, 2021 Share Posted February 21, 2021 I have taken some photos of the wiring, I hope this helps to understand what I have done. Photo 1, overall view of the Accenta G4 panel Photo 2, Outside box connection on panel Photo 3, connection to outside box Photo 4, connection of speech dialler on panel Photo 5, connection to speech dialler Photo 6 wiring diagram for outside box as shown in Accents manual Photo 7 wiring diagram for speech dialler as shown in speech dialler manual Photo 8 connection of keypad on panel Photo 9 connection to key panel  Quote Link to comment Share on other sites More sharing options...
Derek Foote Posted February 21, 2021 Share Posted February 21, 2021 I have just looked at what i have sent and it looks like they have not been sent in the sam order that i loaded them. will try and sort them out. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.