Pradeep So Posted September 19, 2013 Share Posted September 19, 2013 Recently installed an informa speech dialler to a honeywell controll panel and its not dialling when the alarm been set. Instead it dials out as soon as a user password been entered to stop the alarm. I did a alarm output test on the controll panel and its dialling straight away. Then I did a dial test through the speech dialler and its dialling fine. But when the actual alarm been set its waiting for the user to enter the password n then it's dialling. Contacted honeywell and they haven't got a clue.they asked me to put a new controll unit n a new dialler and see. I did but still the same problem. I wonder does any one else encountered this. Pls share your thoughts. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted September 19, 2013 Share Posted September 19, 2013 You need to invert your trigger Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
arfur mo Posted September 20, 2013 Share Posted September 20, 2013 You need to invert your trigger and possibly fit 'pull up' resistors, should be in the dialler instructions. Quote If you think education is difficult, try being stupid!!!! Link to comment Share on other sites More sharing options...
Pradeep So Posted September 22, 2013 Author Share Posted September 22, 2013 You need to invert your trigger Hi jameswilsonCould you please explain how to invert the triggers ! Quote Link to comment Share on other sites More sharing options...
matthew.brough Posted September 22, 2013 Share Posted September 22, 2013 Hi jameswilson Could you please explain how to invert the triggers ! Be helpful if you let us know which Honeywell panel? Quote www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
james.wilson Posted September 22, 2013 Share Posted September 22, 2013 It will either be an option in the panel programming or a jumper etc on the dialler Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Pradeep So Posted September 23, 2013 Author Share Posted September 23, 2013 Be helpful if you let us know which Honeywell panel? its Honewell Accenta (8SP399A) mini control panel with lcd keypad Honeywell ADE Informa Speech Dialler (8EP276A) Quote Link to comment Share on other sites More sharing options...
Pradeep So Posted September 28, 2013 Author Share Posted September 28, 2013 It will either be an option in the panel programming or a jumper etc on the dialler hi, you were right, I found, I have connected the telephone cable other way around. now its working fine. tx for all of your suggestions on this topic. Quote Link to comment Share on other sites More sharing options...
Derek Foote Posted February 19, 2021 Share Posted February 19, 2021 Hi Pradeep So, I know it was some time ago that this was posted but i have the same problem. when you say you connected the telephone cable the other way around are you referring to the PCB terminal on the speech dialler A and B and changed the Red and White wire the other way around as in terminal A Red instead of white and terminal B White instead of Red. Regards Derek Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 19, 2021 Share Posted February 19, 2021 Has this started happening recently? ie did it used to work. What exchange are you connected to and are you aware of BT pstn switch off? Sorry just read the OP Id assume you have your triggers wrong way around Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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