alterEGO Posted January 23, 2013 Share Posted January 23, 2013 Haha I think anyone using AIM is mad. Link to comment Share on other sites More sharing options...
matthew.brough Posted January 23, 2013 Share Posted January 23, 2013 Haha I think anyone using AIM is mad. Like wolf said, free monitoring wouldn't even do it for me. www.securitywarehouse.co.uk/catalog/ Link to comment Share on other sites More sharing options...
Joe Harris Posted January 23, 2013 Share Posted January 23, 2013 Videcon uses email for alarm transmission in their Sentinel integration, very poor and although we can support it, we do not recommend it. Link to comment Share on other sites More sharing options...
9651 Posted January 23, 2013 Share Posted January 23, 2013 So why are they shutting the arc side? Speaking to someone from security wise a few months ago, they seemed to think it was a good money spinner? Link to comment Share on other sites More sharing options...
alterEGO Posted January 23, 2013 Share Posted January 23, 2013 <blockquote class='ipsBlockquote'data-author="Joe Harris" data-cid="301905" data-time="1358974564"><p> Videcon uses email for alarm transmission in their Sentinel integration, very poor and although we can support it, we do not recommend it.</p></blockquote> Haha I Wish that was the problem..........endless. Link to comment Share on other sites More sharing options...
PSE Posted January 23, 2013 Author Share Posted January 23, 2013 Just a follow up regarding EMCSI contacted EMCS today, Sent the account application off this afternoon, Spoke to Edward and TomThey answered all the questions I had and went through all the usual spiel,. . . . He's told me we will have an account up and running by tomorrow afternoon, Then were set to go. Regards Link to comment Share on other sites More sharing options...
james.wilson Posted January 23, 2013 Share Posted January 23, 2013 +1 for emcs it appears? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
alterEGO Posted January 23, 2013 Share Posted January 23, 2013 Tom will look after you and Ed is a good contact inside if you have any issues. Link to comment Share on other sites More sharing options...
Barsnake Posted January 24, 2013 Share Posted January 24, 2013 +1 If we have issues with them which are fairly rare (1000+ sites) Its gets sorted WEB portal is good via training, WAP port perfect for service enginners no training needed though i'm pushing like mad to get the comms path tagged in for each signal on WAP port EG CH1 fire "GPRS" Ch1 restore "PSTN" etc Karl their IT guy pushing the software guys to get added in ASAP Link to comment Share on other sites More sharing options...
Joe Harris Posted January 24, 2013 Share Posted January 24, 2013 +1 If we have issues with them which are fairly rare (1000+ sites) Its gets sorted WEB portal is good via training, WAP port perfect for service enginners no training needed though i'm pushing like mad to get the comms path tagged in for each signal on WAP port EG CH1 fire "GPRS" Ch1 restore "PSTN" etc Karl their IT guy pushing the software guys to get added in ASAP The path indication is something we requested of MCS (The suppliers of the software package used by us and EMCS) several years ago (First call on the issue of poorly indicated path was from 2005). It is not going to be added to the WAP server application as they are instead developing a dedicated Android / iPhone application to take its place with much better functionality. As for a timeline on that...Late 2013 would probably be optimistic Link to comment Share on other sites More sharing options...
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