james.wilson Posted October 24, 2012 Share Posted October 24, 2012 Well that may be his thing I suppose. But I thought this was a VoIP chat? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
MrHappy Posted October 24, 2012 Share Posted October 24, 2012 And of course its intergrated to ALARM MASTER on TAPI so you use your mouse to make calls. and see whos calling if your in or out. Numbers are tied to all contract fields. how did you achieve this in the end ? Mr Veritas God Link to comment Share on other sites More sharing options...
jb-eye Posted October 24, 2012 Author Share Posted October 24, 2012 how did you achieve this in the end ? It involved two free downloads one of which pretty much does everything by itself. Pointed amaster.ini settings to the TAPI and Alarmmaster telecom fields lit up like an x mas tree. We already had reception desk for our PABX only using com port between phones and AM. This is a really exceptional bit of kit. Right mouse on jobs in diary now brings up contacts for eng or customer one click and your calling and it shows in the customer log. Another AM Q: do you guys use the to do list when you log on? Customers! Link to comment Share on other sites More sharing options...
Cubit Posted October 25, 2012 Share Posted October 25, 2012 That has to be down to contension which is a nice way of saying "cheap internet" Not with this customer.. More the location. Once the kids hit the t'interweb any variable/poor connection will suffer. Link to comment Share on other sites More sharing options...
jb-eye Posted October 25, 2012 Author Share Posted October 25, 2012 We have a UK network of VOIP Intercoms with a 2Meg SDSL at main end. All tests at main end pass fine. Problem comes with some sites at certain times of day. On these sites the BB has always been at best, average. Any drop in speed/bandwidth and we get audio probs. 3-15pm is usually the time it starts. Intrested to know did you use IP intercoms? We are videx everywhere and our IP conection is via an ART 380 and then Linksys unit. Videx are still in manufacture of their IP and im guessing it will be lots of £.Our solution works fine but it could be perfected Customers! Link to comment Share on other sites More sharing options...
james.wilson Posted October 25, 2012 Share Posted October 25, 2012 We use the 2n one securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
jb-eye Posted October 25, 2012 Author Share Posted October 25, 2012 We use the 2n one Helios IP Vario ? Go on shock me how much?I did like the Audio speaker for PA Customers! Link to comment Share on other sites More sharing options...
james.wilson Posted October 25, 2012 Share Posted October 25, 2012 It ain't cheap but us have to look securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
alterEGO Posted October 25, 2012 Share Posted October 25, 2012 Where do you get your Videx stuff Jef? ADI? Link to comment Share on other sites More sharing options...
jb-eye Posted October 25, 2012 Author Share Posted October 25, 2012 Where do you get your Videx stuff Jef? ADI? Videx in Newcastle as far as i know.I think some of the kits come from ADI for convenience. we have about 4-5 on the shelf which will last a month. Customers! Link to comment Share on other sites More sharing options...
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