jb-eye Posted October 23, 2012 Share Posted October 23, 2012 Im trying to cancel 2 ISDN lines but before i do i need some of the numbers moving to another supplier a term i always considered as porting. My request has been made and the number will be pored on the 29th of this month. Bt have contacted me to tell me that i should not cancel the ISDN lines because if i do this, even after the numbers have been ported then the ported numbers will stop working. Basicaly i told them this was a divert not a port. Bt are absolout that i cn not move my numbers unless i keep my lines. I know this is a nonsense but have no idea who i should contact as everything goes back to the same deccission, No lines No Porting. Anyone had any exsperience of this? Customers! Link to comment Share on other sites More sharing options...
Adi Posted October 23, 2012 Share Posted October 23, 2012 when i moved my virgin number to bt this year (standard line) i was told the same, dont cancel the line until number is moved or you'll loose it I really can't be ar**** with it anymore. Link to comment Share on other sites More sharing options...
Oxo Posted October 23, 2012 Share Posted October 23, 2012 Moving from BT is another kettle of fish. Jeff I think BT are holding back in this case. A word with BRITISH management and or a few sharp E-Mails should solve the issue. Link to comment Share on other sites More sharing options...
MrHappy Posted October 23, 2012 Share Posted October 23, 2012 Anyone had any exsperience of this? no, however if I could get decent broadband @ work (would prefer fibre) then I'd port no. to voip. Mr Veritas God Link to comment Share on other sites More sharing options...
jb-eye Posted October 23, 2012 Author Share Posted October 23, 2012 no, however if I could get decent broadband @ work (would prefer fibre) then I'd port no. to voip. You dont need decent broadband for voip Customers! Link to comment Share on other sites More sharing options...
fozzies Posted October 23, 2012 Share Posted October 23, 2012 Surely u do if its business critical? Company next to us is pure voip, and at least once a month they lose it all. I assumed it was a dsl issue as opposed to provider? No real knowledge in this area so as much of a question as a statement Link to comment Share on other sites More sharing options...
Ronnie Posted October 24, 2012 Share Posted October 24, 2012 You dont need decent broadband for voip our BB is fairly slow and sometimes we have to stop using the computer (internet anyway) if we're making a phone call otherwise it's a bit garbled - are we donig someting wrong?? Link to comment Share on other sites More sharing options...
Cubit Posted October 24, 2012 Share Posted October 24, 2012 You dont need decent broadband for voip But you do need a reliable one. If the up/down speeds are fluctuating down around the lower limits it will catch you. We have a UK network of VOIP Intercoms with a 2Meg SDSL at main end. All tests at main end pass fine. Problem comes with some sites at certain times of day. On these sites the BB has always been at best, average. Any drop in speed/bandwidth and we get audio probs. 3-15pm is usually the time it starts. Link to comment Share on other sites More sharing options...
jb-eye Posted October 24, 2012 Author Share Posted October 24, 2012 But you do need a reliable one. If the up/down speeds are fluctuating down around the lower limits it will catch you. We have a UK network of VOIP Intercoms with a 2Meg SDSL at main end. All tests at main end pass fine. Problem comes with some sites at certain times of day. On these sites the BB has always been at best, average. Any drop in speed/bandwidth and we get audio probs. 3-15pm is usually the time it starts. Obviiously i should have been more specific and decent was a poor description.Of course you need reliable broadband it dosent have to be huge bandwidth. I have FTTC with +30meg in Manchester, then i have 2 meg on 2 others one is by Eircom and the other from a Wireles receiver. All are reliable only one is large. But you do need a reliable one. If the up/down speeds are fluctuating down around the lower limits it will catch you. We have a UK network of VOIP Intercoms with a 2Meg SDSL at main end. All tests at main end pass fine. Problem comes with some sites at certain times of day. On these sites the BB has always been at best, average. Any drop in speed/bandwidth and we get audio probs. 3-15pm is usually the time it starts. That has to be down to contension which is a nice way of saying "cheap internet" Customers! Link to comment Share on other sites More sharing options...
MrHappy Posted October 24, 2012 Share Posted October 24, 2012 speedtest for work shows 79ms Ping 3.36Mbps Download 0.78Mbps Upload I just can image the 1st time someone looks at facetube whilst having VOIP call everything will go pearshaped ? Mr Veritas God Link to comment Share on other sites More sharing options...
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