alterEGO Posted September 21, 2012 Share Posted September 21, 2012 I have not watched it yet but it just shows how little is known about our industry. I'm sure the BBC would have requested an interview/response from SSAIB had they known who and what they are. Link to comment Share on other sites More sharing options...
james.wilson Posted September 21, 2012 Share Posted September 21, 2012 All they would say is rogue sales people securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
alterEGO Posted September 21, 2012 Share Posted September 21, 2012 I'm sure, but the point is not even Watchdog know who NSI or SSAIB are. Link to comment Share on other sites More sharing options...
PeterJames Posted September 21, 2012 Author Share Posted September 21, 2012 Ding! I wonder if Watchdog have a website forum? Link to comment Share on other sites More sharing options...
PeterJames Posted September 21, 2012 Author Share Posted September 21, 2012 Your program this week was of particular interest to me as I am the MD of an approved security company. I wondered if you had noticed Landmark are a member of the Security Systems and Alarms Inspection Board (SSAIB)? The below statement is quoted from the SSAIB website under the heading "What are the benefits of Third Party Certification" "The fundamental benefit of Third Party product Certification – put simply – is seated in giving the specifier, customer, end user, regulator or any combination of these an informed choice when purchasing or selecting a product or service. The service carrying the badge or mark of a reputable Third Party Certification Body (like SSAIB), will give safeguards as to its performance. Third Party Certification enables providers to present their credentials to potential clients and demonstrate that they are subject to independent scrutiny and will deliver a quality product or service which can be relied upon. Additionally in the rare event of a dispute arising between a certificated or approved service provider, which it has not been possibly to resolve between the parties directly, SSAIB will seek to resolve the matter by initially providing an arbitration services. In the event of the dispute being proved to be due to the failure of a certificated or approved organisation failing to comply with SSAIB rules and/or scheme criteria, the organisation will be expected to carry out remedial work to resolve the issue. Failure of a certificated or approved firm to do so will jeopardise the registration of the organisation." I feel that a company using practices such as shown in your program, gives our whole industry a bad name. But not only is this company giving the industry a bad name, it is putting a mockery on approval. I know that your program is about exposing rogue traders, however, I would be interested in what SSAIB has to say about the conduct of Landmark? Kind regards Peter Link to comment Share on other sites More sharing options...
Scotmod Posted September 21, 2012 Share Posted September 21, 2012 To be honest though when has any inspectorate sat in on a sales meeting? No one would let them, by no one I mean people of this creed. The SSAIB, if asked, will say the usual gumf about not condoning this behaviour blah blah blah. Remember chaps these are the people we quote against. Link to comment Share on other sites More sharing options...
PeterJames Posted September 21, 2012 Author Share Posted September 21, 2012 To be honest though when has any inspectorate sat in on a sales meeting? No one would let them, by no one I mean people of this creed. The SSAIB, if asked, will say the usual gumf about not condoning this behaviour blah blah blah. Remember chaps these are the people we quote against. I was thinking more down the lines of: Now Landmark have been exposed for ripping people off, what will SSAIB do about their accreditation. The MD of Landmark knows this is going on he spoke to the actress on the salesmans phone. I for one would not want to be associated with businesses that work this way, and as a company with approval albeit a different approval I am. Link to comment Share on other sites More sharing options...
Scotmod Posted September 21, 2012 Share Posted September 21, 2012 I was thinking more down the lines of: Now Landmark have been exposed for ripping people off, what will SSAIB do about their accreditation. The MD of Landmark knows this is going on he spoke to the actress on the salesmans phone. I for one would not want to be associated with businesses that work this way, and as a company with approval albeit a different approval I am. Again the whole reason industry funded regulation is flawed from day one. They won't ge a fine, they won't be discredited. It'll be a slapped wrist don't do it again or we might consider fining you. Why would the SSAIB or NSI throw someone out when it means less money in the pot for them. When was the last time a firm had their accreditation removed?! The fact that the SSAIB haven't came out and said something after a firm they have stuck their name on has been discredited on national telly shows me they don't really care and once it's been forgotten about in a month life shall move on. Link to comment Share on other sites More sharing options...
fozzies Posted September 21, 2012 Share Posted September 21, 2012 Spot on mr PJ It makes no difference which inspectorate you chose, this episode demeans the entire professional market, and to put pressure on the ssaib, via bbc, to remove the company from membership, even if not succesful, will force both inspectorates to examine the subject. The end reult can only be a move forward, assuming the bbc take it up. Fingers crossed huh? Link to comment Share on other sites More sharing options...
norman Posted September 21, 2012 Share Posted September 21, 2012 I wouldn't hold your breath. Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
MrHappy Posted September 21, 2012 Share Posted September 21, 2012 I doubt either body really gives a tuppenny , beyond their own fees Language Dave this is public Mr Veritas God Link to comment Share on other sites More sharing options...
fozzies Posted September 21, 2012 Share Posted September 21, 2012 Exactly mr happy, which is why it would be great if t'bbc forced them Link to comment Share on other sites More sharing options...
Cubit Posted September 21, 2012 Share Posted September 21, 2012 Exactly mr happy, which is why it would be great if t'bbc forced them and would show them both for what they really are. Self appointed bodies with no reason or relevance to their 'claimed' purpose. Link to comment Share on other sites More sharing options...
PeterJames Posted September 22, 2012 Author Share Posted September 22, 2012 It would be fantastic if the Beeb did approach SSAIB, the is no reason why they should not. The only reason I think they hadnt was because they had not noticed they were SSAIB, or even knew who SSAIB are Link to comment Share on other sites More sharing options...
PeterJames Posted September 22, 2012 Author Share Posted September 22, 2012 The only way we will see a change in the inspectorates is if we the industry do what we can when we see something thats not right. The more of us that mention the SSAIB to the beeb the more chance of them interviewing them and asking what they will do about Landmark. The link is below you can choose to ignore it or you can use it as an oppurtunity, but dont later moan about the inspectorate if you do nothing http://www.bbc.co.uk/watchdog/gotastory/ Link to comment Share on other sites More sharing options...
norman Posted September 22, 2012 Share Posted September 22, 2012 It would be fantastic if the Beeb did approach SSAIB, the is no reason why they should not. The only reason I think they hadnt was because they had not noticed they were SSAIB, or even knew who SSAIB are The programme has been aired now, they will be less interested than the inspectorates and moving on to their next expose. Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
james.wilson Posted September 22, 2012 Share Posted September 22, 2012 But we have had 2 now on the show. Maybe the next one? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Oxo Posted September 22, 2012 Share Posted September 22, 2012 The link also is only there for a new story as it is set out. Using this link you can write and ask why SSAIB or NACOSS have not been featured or approached with regard to certain programmes made. watchdog@bbc.co.uk Link to comment Share on other sites More sharing options...
PeterJames Posted September 22, 2012 Author Share Posted September 22, 2012 The link also is only there for a new story as it is set out. Using this link you can write and ask why SSAIB or NACOSS have not been featured or approached with regard to certain programmes made. watchdog@bbc.co.uk If you click the subject drop down on my link the first topic line is "This weeks show" Link to comment Share on other sites More sharing options...
Oxo Posted September 22, 2012 Share Posted September 22, 2012 Still looking for details of the issue. I used the mail and asked why they had not consulted the regulatory bodies in place. Link to comment Share on other sites More sharing options...
Cubit Posted September 22, 2012 Share Posted September 22, 2012 Still looking for details of the issue. I used the mail and asked why they had not consulted the regulatory bodies in place. To be fair, why should they? What actual authority do either of them have? Perhaps the beeb have already sussed them. Link to comment Share on other sites More sharing options...
Oxo Posted September 22, 2012 Share Posted September 22, 2012 It would have been nice if their reported/researcher had actually mentioned the bodies. After all are the Beeb going to assist in every dispute? Link to comment Share on other sites More sharing options...
Cubit Posted September 22, 2012 Share Posted September 22, 2012 Would it make a difference if they had? Just a couple of organisations with no clout and only one interest - the sound of tills ringing fromfrom cert sales. Link to comment Share on other sites More sharing options...
Scotmod Posted September 22, 2012 Share Posted September 22, 2012 It would have been nice if their reported/researcher had actually mentioned the bodies. After all are the Beeb going to assist in every dispute? Why? So they can say "look, these guys have third party accreditation and can still get away with this!" it's one thing to be **** and claim certification then there's another to have it and flout the living daylights out of it. Let's be honest here, if it wasn't for urns and insurers NSI and SSAIB wouldn't exist. Link to comment Share on other sites More sharing options...
MrHappy Posted September 22, 2012 Share Posted September 22, 2012 if it wasn't for urns and insurers NSI and SSAIB wouldn't exist. they know it hence the diverisction into all manner of schemes Mr Veritas God Link to comment Share on other sites More sharing options...
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