james.wilson Posted August 11, 2012 Share Posted August 11, 2012 Id never issue or take a verbal instruction for that securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
MrHappy Posted August 11, 2012 Share Posted August 11, 2012 An I detecting a hint of sarcasm there ? no cover your ****, Mr Veritas God Link to comment Share on other sites More sharing options...
alterEGO Posted August 11, 2012 Share Posted August 11, 2012 I dont. I suppose it depends on your ARC. Im supposing only those using mas can do this? No EMCS use Sentinal or whatever its called. Its not an app, just a mobile web/wap page. Link to comment Share on other sites More sharing options...
alterEGO Posted August 11, 2012 Share Posted August 11, 2012 An I detecting a hint of sarcasm there ? I'd much rather make changes onsite there and then with the customer tho No chance I would change key holders like that, email, post or client ARC login. Link to comment Share on other sites More sharing options...
Oxo Posted August 11, 2012 Share Posted August 11, 2012 You could put SMS/NMS on test with a normal DTMF phone years ago, nothing secial aout that app Link to comment Share on other sites More sharing options...
jb-eye Posted August 12, 2012 Share Posted August 12, 2012 You could put SMS/NMS on test with a normal DTMF phone years ago, nothing secial aout that app Its probably time I posted a vid of the app. Not to be confused with the desktop remote access that alter is using in the field. The app is basic like the VRT only you get to see your signals real time. You can search customers but you can't reset them or change details. I'm in agreement with the traceability of changes to KH etc. We do it from the office but not from a verbal instruction. Customers! Link to comment Share on other sites More sharing options...
alterEGO Posted August 12, 2012 Share Posted August 12, 2012 Its probably time I posted a vid of the app. Not to be confused with the desktop remote access that alter is using in the field. The app is basic like the VRT only you get to see your signals real time. You can search customers but you can't reset them or change details. I'm in agreement with the traceability of changes to KH etc. We do it from the office but not from a verbal instruction. Its not a desctop site AFAIK Jef, its nothing like the browser version we use in the office or from laptops. Link to comment Share on other sites More sharing options...
jb-eye Posted August 12, 2012 Share Posted August 12, 2012 Sorry I'm using a ****** iPad and I can't get it to attach images. I was trying to load a bold version. I'll send a link to our Mas version once I get back to the UK and to a real computer. Customers! Link to comment Share on other sites More sharing options...
james.wilson Posted August 12, 2012 Share Posted August 12, 2012 is it using the mobile skin or the full version of TSI? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Oxo Posted August 12, 2012 Share Posted August 12, 2012 I'm in agreement with the traceability of changes to KH etc. We do it from the office but not from a verbal instruction. I would take KH changes on a RM and then the office would Fax the ARC. ( Noted on RM sheet, as it was the last item on the list). Or get the client to write/Email the office. Never did it verbally, as above "Cover **** time". Link to comment Share on other sites More sharing options...
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