anwss Posted July 14, 2011 Share Posted July 14, 2011 Hi, Hope I dont offent anyone with a simple question, but I have searched over the internet for two days now without finding a clear answer. I have a fairly newbuilt house which came with a Galaxy G2 pre-installed. Unfortunately I missed to get an additional keypad to my second door. The installation was done by the house building firm and they have responded that they cannot re-sell panels or help me and have pointed me to another re-seller here in Sweden (where I live by the way). They state that I can only use the simplest MK7 panel to my alarm system (not the prox one that I want), but my searches on the internet (and here) seems to indicate that it should work anyway?: The user manual I have states that its a G2-20 system, but the existing MK7 panel says "Galaxy 44 v1.4" on the LCD display. So my question is; will it be possible to install a second MK7 panel with prox, so I can use a tag to set/unset the alarm? I will also order this from the UK since they wanted £230 for the simplest MK7 panel (without prox). To me this sounds like robbery when I see the prices in the UK web-shops. Thanks in advance! BR Anders Link to comment Share on other sites More sharing options...
Monty Posted July 15, 2011 Share Posted July 15, 2011 I am 90% sure the prox keypad will work with your system as the work is done in the key pad (readercoil) but Iwould se who comes a long shortly who use the g2 panel on a daily basis to confirm this we use Menvier and we can mix match keypads as required on current versions . www.AllanMoncrieffAlarms.com Link to comment Share on other sites More sharing options...
9651 Posted July 15, 2011 Share Posted July 15, 2011 100% works on UK derived panels, but they are country specific.... On the box end station, there will be a sticker saying Galaxy 2-20 or possibly 2-44. There will be some other no/letters after it. What are they? Also to view what panel you have tap in master code, (ent)then 23. This will show the system version. Might give us some more clues. Link to comment Share on other sites More sharing options...
GalaxyGuy Posted July 16, 2011 Share Posted July 16, 2011 Hi Anders, You posted that the keypad currently displays "Galaxy 44 v1.4", so it's probably a G2-44 (unless someone has been fooling with the banner). The manuals are pretty generic between the G2 range, so it doesn't surprise me that you have a 2-20 manual. As 9651 asked previously, can you determine any more information about the end station (control panel) ? If this is English, then yes, there should be no reason that you cannot add a MK7 Keyprox to the system (up to four keypads in total). Just ensure that you set the address selector to a different address than is set on the other keypad. They must be set at 0, 1, 2 or 3. I am assuming that you have the Master (L3) PIN code. Do you also have the Engineering (L3) code ? When you add a keypad to the system, the system will not communicate with the keypad, as the control panel only indexes peripheral devices at certain points of its operation. These indexing points are when exiting engineer mode, when resetting the system and when powering on the system (mains and battery). Until the keypad is indexed, it will display a flashing row of "*************" characters. It will also emit a constant tone from the onboard speaker (press the 'esc' key to stop that). If you get a new keyprox, I would advise that you switch off power and disconnect the battery when you connect the wiring to the panel. When doing this, any battery backed warning device will sound, so you want to prepare everything prior to making the final connection in order to do it quickly and avoid annoying the neighbours. You must observe the 'daisy-chain' configuration of the RS485 bus when you are connecting your new keypad. This may mean that you have to move resistors or remove the on-board jumper and add another termination resistor. When you power the system back on, the indexing should take place and the new keyprox should be seen by the system. You should now be able to program your keyprox tags against your user accounts using the master code. When you hold a prox tag in front of the keyprox, you should hear a beep from the speaker. If you don't get that beep, then you will need the engineering code to modify the panels parameters. The default is 'max enabled', so hopefully the installing engineer will have left that alone and everything should work. Regards, Link to comment Share on other sites More sharing options...
anwss Posted July 16, 2011 Author Share Posted July 16, 2011 Thanks guys for the fast and good replies. I will check the version when I get back home (Im on vacation right now). I can just confirm that you are right regarding the MK7 keyprox working; I got a new message yesterday from the reseller saying that they where wrong and that it should work on my system. Thanks! Link to comment Share on other sites More sharing options...
anwss Posted July 18, 2011 Author Share Posted July 18, 2011 Hi again, Checked my system again now and from the keypad (master code+23) I get: "Galaxy 2-44+, version 1.44" When I check the sticker on the main box it says: "GALAXY 2-44+ C044" Then at the bottom the following string: "prEN50131-1:2004 - Grade 2, Class II" So the remaining question here is if it will work to install a UK keypad to my system. The existing keypad seems to have swedish language in it (in the menus), but if it's just a language issue I dont have any problems with having one keypad in English and one in Swedish. But are there any other technical issues? Link to comment Share on other sites More sharing options...
GalaxyGuy Posted July 18, 2011 Share Posted July 18, 2011 The keypad itself doesn't hold the language. It's just a device that receives display data and sends keypress data on the serial bus to/from the end station/control panel. I see no reason that your version of control panel will not work with an additional keyprox. Regards, Link to comment Share on other sites More sharing options...
anwss Posted August 19, 2011 Author Share Posted August 19, 2011 Thanks again for the exellent help. I have managed to install a new keyprox (CP038) to the system and it works fine when using pin, so the normal keypad function is working without any issues so far. However I cant make the prox function work. I tried to check prox readers diagnostics (meny 61.4 in engineering mode), but it gave me a "no access" (translated from swedish, so Im not sure about the correct english term). When checking the user menu 42.1, the option 6=Prox tag is not available (it doesnt show up). So it feels like I have missed something? GalaxyGuy, you said something about "MAX enabled" option should be set, but this doesnt seem to be available on the G2, or? When I check Keypad diagnostic (61.1), both keypads show up with no problems (address 0 and 1 with 100%). Link to comment Share on other sites More sharing options...
james.wilson Posted August 19, 2011 Share Posted August 19, 2011 Have you tried restarting it? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
anwss Posted August 19, 2011 Author Share Posted August 19, 2011 I've made a panel restart from the engineer menu, but the result is the same. Can there be a problem mixing non-prox keypads with prox ones? Link to comment Share on other sites More sharing options...
james.wilson Posted August 19, 2011 Share Posted August 19, 2011 No that shoudnt be an issue. You definetly have got a prox keypad have you? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
anwss Posted August 19, 2011 Author Share Posted August 19, 2011 Yes. I started to wonder myself but I could even see the prox reader inside the pad when I installed it, and its listed as CP038-01. Is there any way to see if the prox reader is active (e.g. got power)? I can see 5 small green leds on the back of the keypads PCB and they are all glowing. Link to comment Share on other sites More sharing options...
james.wilson Posted August 19, 2011 Share Posted August 19, 2011 If you present a fob to it does it beep securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
anwss Posted August 19, 2011 Author Share Posted August 19, 2011 No Link to comment Share on other sites More sharing options...
james.wilson Posted August 19, 2011 Share Posted August 19, 2011 Where did you get it from? It should beep when you present a fob. If you remove the circuit board is there a plastic bit in the bottom right securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
GalaxyGuy Posted August 19, 2011 Share Posted August 19, 2011 Hello again Anders, The message couldn't be translated to "No Entries" from 61.4 ? There are three possibilities: 1. The 63.2.1 which is 'MAX Mode' is set to Disabled. Enable this, then reset the whole system and try presenting a tag, it should beep. 2. The prox reader is faulty 3. It is not a prox PCB in the keypad. I'm hoping, for your sake that it is No.1. When 'Max Mode' is disabled, the panel does not communicate with the MAX reader module within the keypad, so it does not beep when a tag is presented. I have also seen faulty keyprox circuits within keypads, so possibility 2 is not impossible. If it is a prox PCB, then it will have either a black module soldered in the location of the six thru holes of the PCB directly above the words "PROX READER". Or two red enameled wires (from a coil) coming through a hole in the PCB and soldered to two pads in the same area. Regards, Link to comment Share on other sites More sharing options...
james.wilson Posted August 19, 2011 Share Posted August 19, 2011 galaxyguy. It would still beep when a prox was presented though wouldnt it even if disabled in the panel? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
GalaxyGuy Posted August 19, 2011 Share Posted August 19, 2011 No, not when Max Mode is disabled. If you set the change the Max Mode setting and remain in engineering mode, then you get the menu option for the prox diag, but communication drops to 0%. When you reset, or come out of engineering mode, then the prox is totally ignored by the system and it's as if it isn't even fitted. When you select a 61.4 you get "No Entries". Link to comment Share on other sites More sharing options...
james.wilson Posted August 19, 2011 Share Posted August 19, 2011 Yes but i thought the max would beep whenever a card was presented. Even if no data is connected securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
GalaxyGuy Posted August 19, 2011 Share Posted August 19, 2011 No, the keypad's max needs to be configured in the system. If you power a keypad without data, then silence it. You will get no response from the reader when presenting a tag. One other thing to note for Anders is that if you hold down the 'ent' key and power up the keypad, it will go into diagnostic mode and tell you the firmware level, keypad address and if the module is in fact a keyprox version or not. Regards, Link to comment Share on other sites More sharing options...
james.wilson Posted August 19, 2011 Share Posted August 19, 2011 didnt know that securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
anwss Posted August 20, 2011 Author Share Posted August 20, 2011 Hi again, You where absolutey right.MAX Mode was disabled and when I enabled it, everything works fine. The prox even presented itself as a new unit on the bus when I exited ENG mode. I missed that menu option the first time and if you hadn't pointed me to the correct menu I would still be lost The installation manual I have didn't say anything about this option. Thanks again everyone for your efforts to help me! Link to comment Share on other sites More sharing options...
GalaxyGuy Posted August 20, 2011 Share Posted August 20, 2011 Great. I'm glad it wasn't a faulty keyprox and thanks for getting back to us. Regards, Link to comment Share on other sites More sharing options...
james.wilson Posted August 20, 2011 Share Posted August 20, 2011 yep. I learnt something too which is a bonus securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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