alterEGO Posted April 25, 2011 Share Posted April 25, 2011 i don't think the inspire units work on BB. If you want to PM me your router and dvr access details i will look over it. Link to comment Share on other sites More sharing options...
digitalwitness Posted April 25, 2011 Share Posted April 25, 2011 How do the apps perform locally? Using wifi to connect to 192.168.0.16 Link to comment Share on other sites More sharing options...
bgd Posted April 25, 2011 Author Share Posted April 25, 2011 Apps also crash when connected via local wi-fi and by using dvr's actual IP. i don't think the inspire units work on BB. If you want to PM me your router and dvr access details i will look over it. pm sent, thanks alterEGO! Link to comment Share on other sites More sharing options...
digitalwitness Posted April 26, 2011 Share Posted April 26, 2011 Apps also crash when connected via local wi-fi and by using dvr's actual IP. In this case there is no point trying to configure the remote access if the LAN is not working correctly. I suggest the following: 1) Ensure all equipment is running latest software, phone, router, etc. 2) If possible swap the router for another make or at least reset it (not restart) 3) There maybe a demo site you can test the apps on, try both wifi & 3G The results of the above should point towards where the problem is. Link to comment Share on other sites More sharing options...
bgd Posted April 26, 2011 Author Share Posted April 26, 2011 In this case there is no point trying to configure the remote access if the LAN is not working correctly. I suggest the following: 1) Ensure all equipment is running latest software, phone, router, etc. 2) If possible swap the router for another make or at least reset it (not restart) 3) There maybe a demo site you can test the apps on, try both wifi & 3G The results of the above should point towards where the problem is. Good point digitalwitness! Forgotten the basics, now updated the router to the latest firmware, iPhone to 4.32, but can't find any firmware on the Cop-Security web site under downloads section,btw the dvr is running on software V 1.5.3 and it's h/w V 1.3.0.Does anyone know if there is a newer firmware available for this dvr? Still need to test after installing these updates. Link to comment Share on other sites More sharing options...
alterEGO Posted April 26, 2011 Share Posted April 26, 2011 Its all working fine now, all ports are now open and i logged in to your dvr with no issue. You had a couple of conflicts on the ports and rules already set up. Always use an IP address out of normal range eg. 192.168.0.200, just keeps things simple. Link to comment Share on other sites More sharing options...
bgd Posted April 26, 2011 Author Share Posted April 26, 2011 Its all working fine now, all ports are now open and i logged in to your dvr with no issue. You had a couple of conflicts on the ports and rules already set up. Always use an IP address out of normal range eg. 192.168.0.200, just keeps things simple. Thanks Aaron! I had to expand DHCP range as I had it set up to 50 so 200 was out of it. Have you tried to access the dvr from an iPhone and what app did you use? 'Aplayer' and 'meyeprov2' are still crashing so I guess it could well be something to do with my wireless? Link to comment Share on other sites More sharing options...
digitalwitness Posted April 26, 2011 Share Posted April 26, 2011 Did you do all the steps mentioned in my last post? Link to comment Share on other sites More sharing options...
bgd Posted April 27, 2011 Author Share Posted April 27, 2011 Did you do all the steps mentioned in my last post? I have updated firmware on the router and iPhone, not sure whether there is anything newer than V1.5.3 available for the dvr? Unable to swap the router at the moment,but will give this a try asap. If anyone has details of some demo sites preferably running on the inspire blue dvr or willing to let me connect to test as a guest that would be great. 3G is really poor in my area so the apps would not even connect through it. Link to comment Share on other sites More sharing options...
alterEGO Posted April 27, 2011 Share Posted April 27, 2011 you can try our demo site, it only has one camera on the demo login but gives you some idea. Link to comment Share on other sites More sharing options...
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