jonm Posted February 28, 2011 Share Posted February 28, 2011 Hi All, I wondered if I might ask for some expert advice. I have an alarm system which is now about 17 yrs old, (under contract and regularly serviced.) It has a Scantronic 9800 end station and remote keypad. Over the last few months some of the keypad buttons have become very unresponsive, ( especially if the house has been empty and the temperature has dropped) and this has resulted in a couple of hair raising moments where the alarm has gone off since it hasn't been possible to enter the code quickly enough on entering the house. The engineer cleaned the keypad circuit strips and this helped for a while, but it has begun to play up again. I have changed the code to buttons that have not been used previously, and this seems fine at the moment. Obviously, I appreciate, it will need replacing,eventually, but I didn't really want to replace the whole thing if just the keypad is faulty. The actual 9800 keypad is not available, but I have seen 9827 keypads for the 9800+ panel, My question is would this replace my 9800 keypad, or, is it not suitable. My only other hope would be to obtain a used one, which itself might be worn out. Any advice would be gratefully received. thanks. Link to comment Share on other sites More sharing options...
breff Posted February 28, 2011 Share Posted February 28, 2011 The 9827 keypad will work, you will not get a new one, they are no longer made. The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to comment Share on other sites More sharing options...
PeterJames Posted February 28, 2011 Share Posted February 28, 2011 17 years of good service sounds like you have got your moneys worth out of it, you may find a used keypad on ebay or somewhere but in a few months time you might be looking for another. Link to comment Share on other sites More sharing options...
RichL Posted February 28, 2011 Share Posted February 28, 2011 but I didn't really want to replace the whole thing if just the keypad is faulty. The entire system will not need replacing just the keypad and control panel. I would recommend you take this route rather than trying to source a replacement keypad for an out dated control system. Originally said by Charles Babbage On two occasions I have been asked [by members of Parliament], 'Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted March 1, 2011 Share Posted March 1, 2011 Please note if you have multiple keypads on Scantronic Systems you may have to change them all to the same model. Link to comment Share on other sites More sharing options...
jonm Posted March 2, 2011 Author Share Posted March 2, 2011 Many thanks for your advice, appreciated.I had thought of trying to obtain a used RKP to replace mine, but I realise this may also have a limited life if it has been in use regularly. I agree that ultimately the panel should be replaced, I was just trying to avoid that if possible at this point! I will probably look at doing this, and discuss it with the engineer at the next service date later in the year. In the meantime it seems fine on the 'unused' buttons to which I reprogrammed the code. Perhaps it will be ok like this for some time? (It has certainly been very reliable and free from false alarms, apart from the recent push button problems.) I appreciate that the alarm company I am with will have preferences, is there a panel of similar reliability that anyone might recommend as a replacement, out of interest. There are 4 pirs, 3 door contacts and one panic button on the system. Thanks again. Link to comment Share on other sites More sharing options...
9651 Posted March 2, 2011 Share Posted March 2, 2011 any decent brand be it cooper (Scantronic/Menvier) Texecom or Galaxy will be fine. A Scantronic 9751 would probably do the job nicely, might be reasonably similar to the set up you have now. Link to comment Share on other sites More sharing options...
RichL Posted March 2, 2011 Share Posted March 2, 2011 If you are satisfied with the service that you get from your current maintainer then I suggest accepting their recommendation(s) for upgrades - they will know their products well and will be able to maintain them efficiently. Originally said by Charles Babbage On two occasions I have been asked [by members of Parliament], 'Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question. Link to comment Share on other sites More sharing options...
james.wilson Posted March 3, 2011 Share Posted March 3, 2011 If you are satisfied with the service that you get from your current maintainer then I suggest accepting their recommendation(s) for upgrades - they will know their products well and will be able to maintain them efficiently. qfa securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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