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Problems - Texecom Amqd's And Texecom Premier


BaronRocket

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Guys,

I am clearly going crazy.

The version of the manual I have doesn't make any specific reference to restoring to default once the Panel is powered off. Could someone detail the steps here, my panel has a restore default button and battery boost pins. Should I log on as engineer first? Should I disconnect the mains power? Should I press the button briefly or hold it down? etc. etc.

Thanks for your enduring patience!

cheers

Jason

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This forum does not give out defaulting or resetting information. In any case you do not need that information according to your earlier post.

BaronRocket you posted the following:-

Mar 22 2009, 11:10 PM

I did do a default on the Panel at power up, but perhaps I didn't hold down long enough?

How would I go about a complete down power and repower? - I still do not see if you installed the entire system how you cannot know how to power up and down?

You are asking the same question today at 9:06PM about something you already claimed to have done - why?

It looks like the panel has been locked - but if you are the person who locked it surely you would also have the code and knowledge to unlock it?

If you reset it as you say you already did you must have the manual and have followed the instructions in that?

Do not worry I do not think you are going crazy - I think you are entirely sane - Could you just clarify why you are asking for info on stuff you claim to have already done?

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I do see your point guys. The manual I have got is the Issue 3 version and in this version the content of the page previously referenced regards something totally different.

I think I am going to have to throw in the towel and call in a local alarm company to look at it as I think the Premier 24 is too complex for me as an amateur. I could possibly, in the interim. disconnect / de-programme the Zones showing a Tamper and run with limited protection in the interim. My initial plan was to go for a Veritas panel, but when we renovated the house the electricians wired all of the PIR's from their individual locations back to the location of the panel, to in my wisdom I thought it would be easier to go for a bigger panel and wire each sensor up to a separate zones. Thus avoiding the unnecessary complexity of trying to 'frig' parallel cabling to wire detectors in series. Plus because of the layout of the house, when we have guests it I thought it would be good to have flexibility to exclude specific zones depending on which rooms they were using.

Then the snowball started (based on limited knowledge) I started to like the idea of additional features of Prox readers etc. We have a neighbour and friends locally who hold spare keys and hence I didn't want to burden them with having to remember codes etc. should they need to access the house if we were away on holiday etc. Then the idea of more advanced PIR's seemed appealing, as did the ability to programme and managed it via my PC.

So I have probably got carried away and lost sight of my initial objective i.e. to make the house more secure primarily when we are away from it.

When I initially powered up the system on Sunday I managed to cover the main panel power LED with my hand and was looking at the Network TX and Rx lights waiting for them to burst into life, hence I am not convinced I did things as per the manual in terms of sequence and duration. I also had my PC COMM connected during this process, I has disconnected the COM2400 and in the incorrect belief that this was the port I need to have the PC COMM connected to.

I work full time and hence only have time to try and get this working in the evening. So to date I haven't tried the complete power down / power up process ( I don't really want to go up the ladders in the dark!) So based on previous advice I wanted to try and restore the defaults, whilst powered up. The Master and Engineer codes are still at default and I still have these, also having checked the Wintex and Panel config I have not locked the panel.

Sincerely appreciate the help chap, but think it is probably time to throw in the towel and call in the experts.

Jason

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