dave ferguson Posted October 20, 2007 Share Posted October 20, 2007 Got a call to go out to tommorow. Scantonic 9752 with plug by line fault. Spoke to c/s and said that there was no line fault apart from the other day when bt where on site. So stu ok. fault would not clear, just kept coming up every time the customer tried to set? Im just wondering am I right in thinking that if the GSM has dropped out then it will share the same line fault relay? Just trying to get ahead of my self before I go out there. Link to comment Share on other sites More sharing options...
breff Posted October 21, 2007 Share Posted October 21, 2007 It depends on what chip is fitted to the gsm r/c, if it is an ev stu with the yellow chip it will activate line fault on either single path, if its a green chip it will activate line fault when both paths are lost. The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to comment Share on other sites More sharing options...
dave ferguson Posted October 21, 2007 Author Share Posted October 21, 2007 It depends on what chip is fitted to the gsm r/c, if it is an ev stu with the yellow chip it will activate line fault on either single path, if its a green chip it will activate line fault when both paths are lost. Link to comment Share on other sites More sharing options...
dave ferguson Posted October 21, 2007 Author Share Posted October 21, 2007 I think its a green chip. Will be heading down there after having a late breakfast bacon butty. Will let you know the outcome. ! Link to comment Share on other sites More sharing options...
Monty Posted October 21, 2007 Share Posted October 21, 2007 Got a call to go out to tommorow. Scantonic 9752 with plug by line fault. Spoke to c/s and said that there was no line fault apart from the other day when bt where on site. So stu ok. fault would not clear, just kept coming up every time the customer tried to set? Im just wondering am I right in thinking that if the GSM has dropped out then it will share the same line fault relay?Just trying to get ahead of my self before I go out there. www.AllanMoncrieffAlarms.com Link to comment Share on other sites More sharing options...
Monty Posted October 21, 2007 Share Posted October 21, 2007 If it like the 9853 could be req eng reset if set up in progg try eng reset when you arrive may clear display www.AllanMoncrieffAlarms.com Link to comment Share on other sites More sharing options...
dave ferguson Posted October 21, 2007 Author Share Posted October 21, 2007 Just returned back. Just needed a engineer reset due to line being off yesterday. Reset with the onsite engineer code and cleared fault from yesterday. how easy! Its a pitty It would not reset over the phone Link to comment Share on other sites More sharing options...
Guest anguscanplay Posted October 21, 2007 Share Posted October 21, 2007 Just returned back. Just needed a engineer reset due to line being off yesterday. Reset with the onsite engineer code and cleared fault from yesterday. how easy! Its a pitty It would not reset over the phone so the sites been off all night ? or did it let them set with the line fault ? Link to comment Share on other sites More sharing options...
dave ferguson Posted October 23, 2007 Author Share Posted October 23, 2007 so the sites been off all night ? or did it let them set with the line fault ? Bit late to reply, but he would not wait due to the rugby match being on! sat evening Link to comment Share on other sites More sharing options...
Guest anguscanplay Posted October 23, 2007 Share Posted October 23, 2007 Bit late to reply, but he would not wait due to the rugby match being on! sat evening I LOVE CUSTOMERS - LOL Link to comment Share on other sites More sharing options...
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