ferps Posted June 19, 2007 Share Posted June 19, 2007 Hello, first post, so I hope this is the right forum. A couple of days ago the keypad on our system showed a 'u' and I can no longer use it. There are no other LEDs lit on it, and the keypad doesn't work. I looked in the manual and it said that this is the 'keypad tamper' state. There's no tampering been going on(!) so I don't know why this should be. We inherited the alarm system when we bought the house about two years ago. I have no idea what make it is as there is no manufacturer name or product code on the keypad, main panel or manual. But it's a sorta beige colour. Can anyone tell me why this should happen and how I can fix it. If the services of an alarm company are in order, what can I expect to pay to get it fixed? (ballpark) Really appreciate any help anyone can give. . Link to comment Share on other sites More sharing options...
F C E Posted June 19, 2007 Share Posted June 19, 2007 Is there any chance you could put a photo up of the panel/keypad? All comments in this post are my own views and do not necessarily reflect the views of my employer Link to comment Share on other sites More sharing options...
alterEGO Posted June 19, 2007 Share Posted June 19, 2007 Hello, first post, so I hope this is the right forum.A couple of days ago the keypad on our system showed a 'u' and I can no longer use it. There are no other LEDs lit on it, and the keypad doesn't work. I looked in the manual and it said that this is the 'keypad tamper' state. There's no tampering been going on(!) so I don't know why this should be. We inherited the alarm system when we bought the house about two years ago. I have no idea what make it is as there is no manufacturer name or product code on the keypad, main panel or manual. But it's a sorta beige colour. Can anyone tell me why this should happen and how I can fix it. If the services of an alarm company are in order, what can I expect to pay to get it fixed? (ballpark) Really appreciate any help anyone can give. . Does the keypad have a cover that slides horizontally to cover the buttons and screen? if so its an aritech, maybe 33 or somthing. Link to comment Share on other sites More sharing options...
ferps Posted June 19, 2007 Author Share Posted June 19, 2007 Sorry for the quality, will up some better ones tomorrow if needed: Oh, if it's any use, there's a sticker on it saying 15 July 1990 - assume this is the manufacture date. Link to comment Share on other sites More sharing options...
alterEGO Posted June 19, 2007 Share Posted June 19, 2007 Sorry for the quality, will up some better ones tomorrow if needed: scanny i think, although don't shoot me if i'm wrong never used em. Link to comment Share on other sites More sharing options...
Mister_Dave Posted June 19, 2007 Share Posted June 19, 2007 Scanny 9100 bomb proof panel. Dave Oxendale York based security systems engineer. Link to comment Share on other sites More sharing options...
BUSTER Posted June 20, 2007 Share Posted June 20, 2007 The 'U' is a keypad tamper caused by excessive key pushes(code tamper) Any comments / opinions posted are my opinion only and do not represent those of my employer or Company Link to comment Share on other sites More sharing options...
arfur mo Posted June 20, 2007 Share Posted June 20, 2007 it's not a scanny, but made by a firm who were eventually bought out by them. was very simular in programming but i can't remmeber the name of the manufacturer - but well old. it's lost it's programming and defaulted to factory settings, ity should not happen but it do's. given it's age and the memory loss you would be better off spending your money on having it replaced with a modern control panel, one having all the new bells and whistles that come with todays designs. regs alan If you think education is difficult, try being stupid!!!! Link to comment Share on other sites More sharing options...
kka Posted June 20, 2007 Share Posted June 20, 2007 alan replace it with a gartec, good panel. Kevin Scott. Owner of KK Alarms...... Installation .. Service .. Repair ...... Thoughout.. Northumberland and North Tyneside ..... Tel:01670 361948 (call diverted after 15 seconds) or 07947444114 Link to comment Share on other sites More sharing options...
arfur mo Posted June 20, 2007 Share Posted June 20, 2007 alan replace it with a gartec, good panel. it's not my panel? i was trying to identify it but good advice to the PO though imo regs alan If you think education is difficult, try being stupid!!!! Link to comment Share on other sites More sharing options...
ferps Posted June 20, 2007 Author Share Posted June 20, 2007 Hmm, OK. I have been planning to replace it with a new alarm, sound advice. In the meantime, is there anything I can do to get it working again? Will pulling the power do anything? Many thanks for the advice so far, really appreciated. Link to comment Share on other sites More sharing options...
kka Posted June 20, 2007 Share Posted June 20, 2007 sorry to be abrupt, take it from the planning stage to the doing stage, get three quotes from local installers and choose the one that best suits. my little joke with Alan is, that we both use gardtec equipment. two things spring to mind here, it may not be cost effective to have it repaired. secondly this may just be the beginning of many little faults to come, it this panel is not finished already. hope this helps Kevin Scott. Owner of KK Alarms...... Installation .. Service .. Repair ...... Thoughout.. Northumberland and North Tyneside ..... Tel:01670 361948 (call diverted after 15 seconds) or 07947444114 Link to comment Share on other sites More sharing options...
Guest anguscanplay Posted June 20, 2007 Share Posted June 20, 2007 it's not a scanny, it's lost it's programming and defaulted to factory settings, ity should not happen but it do's. given it's age and the memory loss you would be better off spending your money on having it replaced with a modern control panel, one having all the new bells and whistles that come with todays designs. regs alan this a scanny its //.Large National Installer.// own model version - same progging etc the u stands for Auxilary tamper - often used for the internal speaker , maybe someone has damaged a cable etc im servicing one this afternoon as mr dave said "bombproof" Link to comment Share on other sites More sharing options...
TSS Posted June 20, 2007 Share Posted June 20, 2007 this a scanny its //.Large National Installer.// own model version - same progging etc the u stands for Auxilary tamper - often used for the internal speaker , maybe someone has damaged a cable etc im servicing one this afternoon as mr dave said "bombproof" QFA Its a 9100 variant, if its still got the old shape "national installer" bellbox its probably down to this and possibly due to batt/rain ingress. There's no yellow sticker on the panel so either the engineer was too lazy to affix it or it hasn't been maintained for a while - either way suggest calling a local installer to help out - find one that has engineers that used to work for aformentioned national installer if you can... TSS Communication is "A question asked, and an Opinion given." I offer mine to help you with yours. Statements I make are my personal views only at the time they are posted, if I offend you sorry, must be taken in context and do not neccesarily represent those of my employer. Link to comment Share on other sites More sharing options...
Guest Dave the alarm man Posted June 20, 2007 Share Posted June 20, 2007 Looks quite "modern" series 3000 anyone? made by ATG Link to comment Share on other sites More sharing options...
ferps Posted June 20, 2007 Author Share Posted June 20, 2007 Thanks for the replies. Some of this is going way over my head - this talk of 'large national installer' and 'bombproof' etc - I'm afraid you've lost me there! It wouldn't surprise me if there has been some rain damage or something like that - I'm going to check the cabling this evening. Other than that, I don't think it's been touched. So maybe it's an internal battery or fuse has gone? From the replies, can I assume that there's no easy fix for this and I'll need to get someone out to look at it? Also, there seems to be a fair bit of disagreement on what sort of box it is. Is there any other information - like photos of specific parts - that I can provide that might clear this up? Once again, thanks for your help. Link to comment Share on other sites More sharing options...
Guest Dave the alarm man Posted June 20, 2007 Share Posted June 20, 2007 Also, there seems to be a fair bit of disagreement on what sort of box it is. Is there any other information - like photos of specific parts - that I can provide that might clear this up? not at my end modern alarm series 3000 made by atg theres has a metal lid branded mx48 & later as scanny 9100, yours with plastic lid with hinged bit & moderns chain logo is the former the only real diffrance is your has a psu board whilst others have a tranny, best option local proper alarm firm which is willing to support "vintage", however no contract often means no support fuse failure or battery fault should not cause the auxiliary tamper to be indicated Link to comment Share on other sites More sharing options...
Guest anguscanplay Posted June 20, 2007 Share Posted June 20, 2007 er sorry about this but i might be wrong and the aux tamper is a H either way get it seen by a proffesionall or get it upgraded Link to comment Share on other sites More sharing options...
gooner31 Posted June 20, 2007 Share Posted June 20, 2007 it is a modern 3000 series. bomb proof but to be honest not really worth fixing as its now an obsolete panel and has been for a few years now. i would definately go for an upgrade. by looking at the pictures i would also say that it is one of the original 3000 series panels. pete ................. Any comments/opinions posted are my own and not that of my employers. Link to comment Share on other sites More sharing options...
Guest Dave the alarm man Posted June 21, 2007 Share Posted June 21, 2007 er sorry about this but i might be wrong and the aux tamper is a H **blows thick layer of dust of book** t Case tamper, SAB return + aux tamper U Exxcess Keypress H Tamper 24 Hour Loop Tamper either way get it seen by a proffesionall or get it upgraded yep, Link to comment Share on other sites More sharing options...
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