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Found 3 results

  1. Hello guys, I have a Risco Agility 3 with IP and GSM - both comms working fine. I have defined two Follow Me (FM), 1 = Me via SMS and 2 = The Wife via SMS also. I as FM1 get all SMS for events defined no probs. However, FM2 (i.e. The wifes phone) does not get anything - her phone is defined correctly - FM test successful (she gets a text) and she can set/unset via sms no probs. Is this by design perhaps, that the system tries the FM numbers in order and if FM1 IS successful, i.e. a SMS was sent ok to FM1 THEN IT IGNORES ALL OTHER DEFINED FMs? If so then it's a bit silly, as we would both like to get SMS for all events defined. Any thought and ideas will be appreciated. Many thanks.
  2. Hey guys an gals! I'm a security installer in the north west, having some trouble with the lightsys panel and the fire alarm aspect, using an apollo smoke, end of line, the zone is programmed as a "fire" and is not in tamper, yet when I trigger it it isn't triggering the alarm, I thought this is wired correctly but it mustn't be? It has got power and lights up but doesn't trigger the alarm. any help would be massively appreciated! Thanks people.
  3. Hi all, We have a Risco Lightsys alarm fitted and control it through an Android App via Risco Cloud. We wanted to swap out our router for a new Belkin one with more features for our business but Risco Cloud isn't liking it and I get a 'panel not connected' fault. I have changed the IP setting on the Lightsys panel so it can see the new router but it still doesn't want to connect to the cloud. Would anything need to be changed on the router or is there something I'm missing in the Lightsys menus? Any guidance anyone can give on this would be much appreciated. I thought it would be a fairly simple swap but maybe not
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