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Found 2 results

  1. My alarm installer is a cabbage and has left me with an alarm system that doesn't seem to be operating smoothly. He left me an engineers installation manual but the grandmaster code he wrote down doesn't work. [Link removed] details [...] to default the Grandmaster and Engineer codes back to the documented [codes] So I took the panel off the wall and carried out the following steps: [Defaulting details removed] [...] then reconnecting power makes the panel announce a tamper error and refuses to do anything on the keypad. Putting DIP switch 3 back in to the on position stops the errors but wont let me change PIN codes. So i'm stuck at the moment.... what's the missing steps to complete a reset and change of the engineer and grandmaster codes ?
  2. Newbie on here - am not an engineer, but have some experience in wiring, have installed a few systems successfully, though straightforward and simple ones. Jut fitted a new Optima compact gen4 (LED and no external keypad) and as expected - in alarm state as soon as its powered up, so logic(?) i enter the default code - no change, try the engineers code - nothing - I am stuck with it. no faults showing, not even tamper on cover, but just the red power LCD, as though armed/set I believe. Have done both reset to factory settings and reset user codes procedures (link from SET to PA or TAMP respectively) - no change there. set up 'as it arrived' apart from my 3 zones connected, maybe I've got a link in that shouldn't be or vice versa? grateful for any ideas anyone?
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