Ronnie
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Posts posted by Ronnie
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Thanks for your reply. Would you recommend a second remote keypad near the master bedroom upstairs or a wireless key fob?
Key fob won't tell you where the alarm has activated. Get wireless out of your head.
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All three are too cheap.
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I do think some people should stick to trade.
But this guy was trade, and should have come with a much better case.
Google is your friend.
Trade, really? I can see why he was arsey but I didn't realise. It was a genuine question I asked him but his reaction was off the scale.. I can't deal with that kind of person..
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Oh well, that's any sensible input I was prepared offer gone out of the window.
All out of proportion comes to mind.
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I don't for 1 minute believe that a site with that many devices on will not be under a contract so why don't you ask the maintainer?
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You don't get this **** with wireless.
But I bet it did actually work which is more than you can guarantee for wireless.
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Getting a new service manager. Was a call centre supervisor beforehand. Think all my previous service managers have been engineers or sales within the industry prior to moving to management. Interesting times ahead
Oh, that doesn't sound great. We had a new service manager when I was at Kings, he came from BT and to be fair made loads of changes, really made his mark and I felt he changed a lot of the way Kings operated (from a service perspective) for the better. Obviously he got the bullet.
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In theory no but in reality yes.
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Holy ****!
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Morning
Yes it doesnt make any difference if connected on RS232 or IP
Exactly the same? Have you got a spare 232 on the C4 - can you try using this instead of the one yr using now?
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Thanks for the input so far, would it be worth switching back to the COMIP?
Do you get exactly the same problem with both ways of connecting?
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I can reconfirgure the 232 to not be connected to the texecom, effectively the C4 is a virtual keypad
Configure it to do something else otherwise you're not proving if it works or not.
Is the CIE a common fault?
Never heard of it before!
The building is quite large and some of the C4 kit is in a second rack on a different mains phase, could this be an issue?
Are the 2 bits of kit connected by 232 on the same phase?
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Optical isolator - as it says on the tin.. Can you reconfigure the 232 port on C4 to do something else (doesn't matter what) to prove it works properly? Might be putting out ***** and killing the panel?
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Yep tried that, also replaced the PCB and PSU although same version.
Control4 thought it might be powered related so disconnected the LS, this seemed to help for 5 days but now seems to crash just as frequent again.
The other site is running Version 2.11
Any recent C4 firmware updates been applied? Try updating panel firmware? Do you have a ground between C4 and panel on 232? Does it still do it when you physically disconnect C4 and set from keypad?
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Have you defaulted it?
Bit contradictory post too.. Does is fault when setting from the keypad? Does is fault when setting via C4?
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What firmware is it using ?
Lol
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are you getting a fault displayed on the C4 or intruder keypad? What specifically does it say?
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It looks gash, it's priced like gash, chances are it's..
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You guys on commission or something?
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oh aye forgot the handover checklist. Yeah its different, we just initial whos done what ie hand over to customer, panel etc. Just keeps a note, if there's any slack practices, ie if we find a panel missing grommets etc, or poorly fixed, we can audit the next job to see if its a reoccurring theme for example.
so does anyone hand over a record book? (its a little nsi book with a log in the back, and about good house keeping etc)
We use an A5 log book which has NCR handover cert and ROC in the back so one left on site and one back to office. There is a separate A4 handover checklist which is returned to office. I'm wondering if we can also do a table type page for as fitted in NCR as well?
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We have 4 or 5 of the new smaller boards, all without issues.
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Hudl2 appears to get good reviews ?
I saw them.. Guess if it has a case it would be OK.
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tesco hudl2 ?
Very interesting.. Can't complain at the price but does that come with the compromise of build quality??
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My son has the galaxy tab, and he really rates it, previously he had an iPad. As for yourself make sure you have some paracetamol handy
It's all good - I might actually get my iPad back!!
Gent Panel Clicking Every 60 Seconds
in General Fire Alarm Queries
Posted · Edited by RFS
Get the hell out of there before it blows!!