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Exactly Norman, hence why I am asking the question on a professional security forum. Haven't fitted many myself but thought I would seek advice. Nothing worse than fitting ***** that you keep getting called back for.

You'd be better installing something that's not tat or likely to cause you revisits and generates recurring revenue. Customers have no idea what they want.

**** me.... it s a old dear with bugger all cash, who just wants something to call someone if the alarm goes off. Maybe it would make great business sense to scare the **** out of her and sign her and get her to sign up to a grade 4 monitored dual path system with monitored cctv ?

Maybe read my post again then...

admittedly i dont install / maintain that many compared to some of you, but of all those i have installed ive never had any problems or been called back to any faults with them. maybe im just lucky, which is rare for me. as much as id rather install a monitored alarm for someone, not everyone wants one and sometimes its a basic dialler that gets fitted. or bells only customers may not always have an idea what they want but id rather give them choices rather than telling what they are having

i install what the customer wants, monitored, 'tat' or bells only

which is why i recommend monitored and explain the differences between the various options to the customer and let them make a decision on what they want fitted (after all, its their property). all the extras are nice to have but cost more which is sometimes above what the customer is willing to spend

i would have started telling him to go to wickes or B&Q for his kitchen

Overpriced nothing to do with quality lol

Great business model selling SD1s and GSM tat...