SFB Solutions Posted November 15, 2017 Share Posted November 15, 2017 Hi All, I was wondering if anyone had any experience of taking over an existing ADT alarm system for a client? I have been approached by a prospective client who has an existing ADT install of over 10 years old. They have decided to cancel their ADT contract and have asked me to take a look. Am I right in thinking ADT install a different type of panel to most? I know installing a complete new system is the belt and braces answer but I didnt want to quote for this unless it really was necessary. Regards Alex Quote Link to comment Share on other sites More sharing options...
al-yeti Posted November 15, 2017 Share Posted November 15, 2017 Probably usual story they don't want to pay, probably well maintained but never been upgraded , what happens if your maintenance charges are same as ADT will they still pay? Unless it's a lesecure or whatever it's called or domonial they all straight forward , those to stay clear Quote Link to comment Share on other sites More sharing options...
SFB Solutions Posted November 15, 2017 Author Share Posted November 15, 2017 Thanks for the reply. Its a long winded story and I wont go in to it here but it wasn't money (apparently). Will ADT hand it over or will it be a case of a hard reset and start again? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted November 15, 2017 Share Posted November 15, 2017 1 hour ago, SFB Solutions said: Thanks for the reply. Its a long winded story and I wont go in to it here but it wasn't money (apparently). Will ADT hand it over or will it be a case of a hard reset and start again? Reset, ADT will for a charge sometimes What panel Quote Link to comment Share on other sites More sharing options...
norman Posted November 15, 2017 Share Posted November 15, 2017 I'd be looking to crash and reprogramme any takeover liability wise. Will ADT hand what over? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
al-yeti Posted November 15, 2017 Share Posted November 15, 2017 35 minutes ago, norman said: I'd be looking to crash and reprogramme any takeover liability wise. Will ADT hand what over? Probably means engineer code But I believe they do setup as a standalone system on a last call no? Quote Link to comment Share on other sites More sharing options...
SFB Solutions Posted November 15, 2017 Author Share Posted November 15, 2017 Yes I meant engineers code. Thanks for the help so far Quote Link to comment Share on other sites More sharing options...
norman Posted November 15, 2017 Share Posted November 15, 2017 I'd hope as trade he wouldn't expect a co to disclose the engineer code. Yes if they are requested then they will default, but often the contracts are cancelled between visits so to speak. Just now, SFB Solutions said: Yes I meant engineers code. No. Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted November 15, 2017 Share Posted November 15, 2017 Assuming Galaxy would it not have custom firmware? I am sure they would come out for a non-contract fee and default codes for you... Quote Link to comment Share on other sites More sharing options...
SFB Solutions Posted November 15, 2017 Author Share Posted November 15, 2017 I am meeting the client soon and will take a look at the equipment to ascertain what they have, I must admit I'm expecting it to be a galaxy with custom firmware but we will see. Quote Link to comment Share on other sites More sharing options...
sjsturner Posted November 15, 2017 Share Posted November 15, 2017 27 minutes ago, SFB Solutions said: Yes I meant engineers code. No chance. national takeovers are a ball ache Quote Link to comment Share on other sites More sharing options...
al-yeti Posted November 15, 2017 Share Posted November 15, 2017 45 minutes ago, SFB Solutions said: I am meeting the client soon and will take a look at the equipment to ascertain what they have, I must admit I'm expecting it to be a galaxy with custom firmware but we will see. Will be hardcore if it's a domonial Quote Link to comment Share on other sites More sharing options...
PSE Posted November 15, 2017 Share Posted November 15, 2017 47 minutes ago, sjsturner said: No chance. national takeovers are a ball ache Not if you’ve a good working database of eng codes it ain’t. Quote Link to comment Share on other sites More sharing options...
sjsturner Posted November 15, 2017 Share Posted November 15, 2017 26 minutes ago, PSE said: Not if you’ve a good working database of eng codes it ain’t. If you carry on though you will just end up with every code combination possible :-) Quote Link to comment Share on other sites More sharing options...
xpertalarms Posted November 15, 2017 Share Posted November 15, 2017 ADT are a nightmare, we recently had a client who was with them for 6 years and on the last visit they setup as a standalone system but never defaulted the eng code. Site badly documented and zones not named very well. Just crashed and reprogrammed Quote Link to comment Share on other sites More sharing options...
SFB Solutions Posted November 15, 2017 Author Share Posted November 15, 2017 Thanks for the help and replies people, I will assess and see what state the equipment is in. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted November 16, 2017 Share Posted November 16, 2017 Id always crash and reprogram anyway 1 Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
petercts Posted November 16, 2017 Share Posted November 16, 2017 Hi If the system requires a level one response [police] adt will retain the urn. It is easy to rip the panel out and replace with new Texecom or Eaton , adt takeovers always throw up a hidden gem usually no cable to the sas or cables not marked zone list missing etc must of changed several hundred over the last five years 2 Quote Link to comment Share on other sites More sharing options...
norman Posted November 16, 2017 Share Posted November 16, 2017 Several hundred? Wow. Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
al-yeti Posted November 16, 2017 Share Posted November 16, 2017 2 hours ago, petercts said: Hi If the system requires a level one response [police] adt will retain the urn. It is easy to rip the panel out and replace with new Texecom or Eaton , adt takeovers always throw up a hidden gem usually no cable to the sas or cables not marked zone list missing etc must of changed several hundred over the last five years Lol, sorry no offence Quote Link to comment Share on other sites More sharing options...
petercts Posted November 17, 2017 Share Posted November 17, 2017 Hi when you work as slave you get all the **** jobs [as sub contractor] that's why we have takeovers the company tried to be clever and took the maint contract for a chain of corner shops go in change the panel -sas -fit redcare all at a fixed price and 8 hours labour very little profit and all the agro of free callouts just lots of new bell boxes Quote Link to comment Share on other sites More sharing options...
MrHappy Posted November 17, 2017 Share Posted November 17, 2017 3 minutes ago, petercts said: Hi when you work as slave you get all the **** jobs [as sub contractor] that's why we have takeovers the company tried to be clever and took the maint contract for a chain of corner shops go in change the panel -sas -fit redcare all at a fixed price and 8 hours labour very little profit and all the agro of free callouts just lots of new bell boxes well after hundreds I'd be looking to cut the rate down to 6hrs as surley you must be faster by now ? Quote Mr Veritas God Link to comment Share on other sites More sharing options...
petercts Posted November 17, 2017 Share Posted November 17, 2017 now takes longer to drive to the job and park than to swap the galaxy panel out shame have to leave old equipment on site could of made a eBay fortune Quote Link to comment Share on other sites More sharing options...
SFB Solutions Posted November 20, 2017 Author Share Posted November 20, 2017 So I had my meeting with the prospective client and its not a normal ADT System (I don't think) its a Networker TS790/900, turns out its around the 16 years old mark and the keypad is on its way out. My local supplier doesn't stock these units, anyone heard of them? I might end up quoting for a new equipment install utilising some existing wiring if I'm honest. Quote Link to comment Share on other sites More sharing options...
Amps Posted November 20, 2017 Share Posted November 20, 2017 What do you do for a living? Quote Link to comment Share on other sites More sharing options...
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