SFB Solutions Posted November 15, 2017 Share Posted November 15, 2017 Hi All, I was wondering if anyone had any experience of taking over an existing ADT alarm system for a client? I have been approached by a prospective client who has an existing ADT install of over 10 years old. They have decided to cancel their ADT contract and have asked me to take a look. Am I right in thinking ADT install a different type of panel to most? I know installing a complete new system is the belt and braces answer but I didnt want to quote for this unless it really was necessary. Regards Alex Quote Link to comment Share on other sites More sharing options...
al-yeti Posted November 15, 2017 Share Posted November 15, 2017 Probably usual story they don't want to pay, probably well maintained but never been upgraded , what happens if your maintenance charges are same as ADT will they still pay? Unless it's a lesecure or whatever it's called or domonial they all straight forward , those to stay clear Quote Link to comment Share on other sites More sharing options...
SFB Solutions Posted November 15, 2017 Author Share Posted November 15, 2017 Thanks for the reply. Its a long winded story and I wont go in to it here but it wasn't money (apparently). Will ADT hand it over or will it be a case of a hard reset and start again? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted November 15, 2017 Share Posted November 15, 2017 1 hour ago, SFB Solutions said: Thanks for the reply. Its a long winded story and I wont go in to it here but it wasn't money (apparently). Will ADT hand it over or will it be a case of a hard reset and start again? Reset, ADT will for a charge sometimes What panel Quote Link to comment Share on other sites More sharing options...
norman Posted November 15, 2017 Share Posted November 15, 2017 I'd be looking to crash and reprogramme any takeover liability wise. Will ADT hand what over? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
al-yeti Posted November 15, 2017 Share Posted November 15, 2017 35 minutes ago, norman said: I'd be looking to crash and reprogramme any takeover liability wise. Will ADT hand what over? Probably means engineer code But I believe they do setup as a standalone system on a last call no? Quote Link to comment Share on other sites More sharing options...
SFB Solutions Posted November 15, 2017 Author Share Posted November 15, 2017 Yes I meant engineers code. Thanks for the help so far Quote Link to comment Share on other sites More sharing options...
norman Posted November 15, 2017 Share Posted November 15, 2017 I'd hope as trade he wouldn't expect a co to disclose the engineer code. Yes if they are requested then they will default, but often the contracts are cancelled between visits so to speak. Just now, SFB Solutions said: Yes I meant engineers code. No. Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted November 15, 2017 Share Posted November 15, 2017 Assuming Galaxy would it not have custom firmware? I am sure they would come out for a non-contract fee and default codes for you... Quote Link to comment Share on other sites More sharing options...
SFB Solutions Posted November 15, 2017 Author Share Posted November 15, 2017 I am meeting the client soon and will take a look at the equipment to ascertain what they have, I must admit I'm expecting it to be a galaxy with custom firmware but we will see. Quote Link to comment Share on other sites More sharing options...
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