Ashton Posted October 26, 2017 Share Posted October 26, 2017 Just wondering what other engineers opinions are on texecom (personally getting a bit fed up with glitches and tech support) I hear the chaps who left menvier to go to texecom have now left texe and are going it alone with there own designed panel? Any truth to this? Hope so bet it would be a top panel Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted October 26, 2017 Share Posted October 26, 2017 Care to expand on glitches and tech support? Texecom "old boys" have setup round the corner if that's what your on about. Quote Link to comment Share on other sites More sharing options...
Ashton Posted October 26, 2017 Author Share Posted October 26, 2017 Yes that's what I meant whats their panel heard rumours didn't know what truth was behind it and yeh naff psus (due to surges) had 6 in a week all different areas, logged into one the other week and just from logging into engineers decided it was going to send a pa went through log with tech support and they couldn't answer why it had happened ,had one a while back decided duress code wasn't going to signal even though output programmed silent pa spent ages on to tech and got it to work if changed output type to pa audible (advised should signal on any output programmed as duress pa audible or pa silent) for the money I suppose it's ok but just can't say I have faith in their kit All premier range different models Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted October 26, 2017 Share Posted October 26, 2017 SMPSUs have had a few fail all pre v4, most within warranty period. Elite software wise are pretty solid compared to pre-Elite, I don't have any issues like you suggest. My best guess for your Duress issue would be G3 wasn't enabled on the panel. Not called technical in a long while, but you haven't really said why your fed up with them. I'd guess waiting times is the normal complaint. Quote Link to comment Share on other sites More sharing options...
Ashton Posted October 26, 2017 Author Share Posted October 26, 2017 waiting times are a joke must admit with regards to the duress issue never got a clear cut answer they said only way to tell would be to send config file over so they could look into it and just find they don't always listen just jump to their own assumptions when I was asking about the duress issue one guy I was talking to just didn't listen to a word I said and started saying I need to wire the ouput to the communicator (oh yeh "banging head on wall") thanks for that, then eventually understood when he decided to stop talking over me and being arrogant Quote Link to comment Share on other sites More sharing options...
james.wilson Posted October 26, 2017 Share Posted October 26, 2017 I believe they went to orisec Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Ashton Posted October 26, 2017 Author Share Posted October 26, 2017 Orisec never used their kit any good ? Quote Link to comment Share on other sites More sharing options...
Ashton Posted October 26, 2017 Author Share Posted October 26, 2017 Again only rumours but I hear they are looking to create the first g3 wireless (fully encrypted) Quote Link to comment Share on other sites More sharing options...
Ashton Posted October 26, 2017 Author Share Posted October 26, 2017 Just had a quick look the zone expanders housings look like some of the siemens acus Quote Link to comment Share on other sites More sharing options...
james.wilson Posted October 26, 2017 Share Posted October 26, 2017 never looked at it so cant say Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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