JohnnyFish Posted October 22, 2017 Share Posted October 22, 2017 Hi, I have a customer who has forgotten the password they were given at install and now can't get hold of the original installation company (typical). Does anybody know of a way to reset the machine back to factory default? Preferably without clearing the HDD. I know how to do other machines by shorting onboard jumpers but this isn't a machine I'm familiar with. xVision XHD 4channel XHR1080D4 Willing to pay if necessary. Cheers, J Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted October 22, 2017 Share Posted October 22, 2017 2 hours ago, JohnnyFish said: Willing to pay if necessary. That'll be £100, please. Quote Q: I have changed the password but forgot the new password, how can I access the system? A: If you forget system password, please contact your place of purchase or the Xvision Technical team. We strongly suggest to set a password that is easy to be remembered and relatively safe Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
PeterJames Posted October 22, 2017 Share Posted October 22, 2017 Y3k are the suppliers, I have no idea of what the default password would be Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted October 22, 2017 Share Posted October 22, 2017 Yep they say to contact them in a very SystemQ way, I'd possibly expect a return of unit to be required Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
JohnnyFish Posted October 22, 2017 Author Share Posted October 22, 2017 Yeah, I've seen that on their site, I was hoping someone had managed to reset it themselves. Never mind, I've emailed them and follow up with a call first thing. I have an IT guy that might be able to run brute force as its only 8 characters max with unlimited attempts. Thanks anyway, J Quote Link to comment Share on other sites More sharing options...
al-yeti Posted October 22, 2017 Share Posted October 22, 2017 1 minute ago, JohnnyFish said: I have an IT guy that might be able to run brute force Nah Quote Link to comment Share on other sites More sharing options...
PeterJames Posted October 22, 2017 Share Posted October 22, 2017 Yo can reinstall the software they used to send out discs Quote Link to comment Share on other sites More sharing options...
JohnnyFish Posted October 23, 2017 Author Share Posted October 23, 2017 Easier than I thought! Called their tech support today who gave me a code that got me straight in!! Result! for the replies nevertheless. J Quote Link to comment Share on other sites More sharing options...
al-yeti Posted October 23, 2017 Share Posted October 23, 2017 42 minutes ago, JohnnyFish said: Easier than I thought! Called their tech support today who gave me a code that got me straight in!! Result! for the replies nevertheless. J Worth having a code on it then 1 Quote Link to comment Share on other sites More sharing options...
JohnnyFish Posted October 23, 2017 Author Share Posted October 23, 2017 53 minutes ago, al-yeti said: Worth having a code on it then I’m lead to believe it changes daily but thanks for the pointless replies to the thread, top banter. 1 Quote Link to comment Share on other sites More sharing options...
norman Posted October 23, 2017 Share Posted October 23, 2017 I think he was referencing the ease of them bending over and resetting over the phone, makes a mockery of having a code regardless of how often it changes. 2 Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
al-yeti Posted October 23, 2017 Share Posted October 23, 2017 57 minutes ago, norman said: I think he was referencing the ease of them bending over and resetting over the phone, makes a mockery of having a code regardless of how often it changes. Lol over phone just like that is funny Almost as funny as op 1 Quote Link to comment Share on other sites More sharing options...
Claire t Posted January 22, 2020 Share Posted January 22, 2020 Hi do you have the telephone number for the tech support please? Tried the one online and it say go to a chat then cuts you off and doesn’t show live chat Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted January 22, 2020 Share Posted January 22, 2020 https://lmgtfy.com/?q=xvision+contact&pp=1 Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.