Meirion Meza Williams Posted July 23, 2017 Share Posted July 23, 2017 Hi, I am installing a DSC PowerSeries PC1832 panel and having trouble disarming.With the alarm set, when I enter via a delay zone I am unable to disarm the system with the user code. After the delay the alarm enters the alarm state, at which point I am able to stop the alarm with the user code.I have recorded a video showing the problem:https://www.youtube.com/watch?v=uQ8TNsOddEM1. Arm with code2. Exit via delay zone3. System arms4. Enter via delay zone5. System starts entry delay6. Enter user code - Alarm does not disarm7. Alarm sounds after delay ends8. Enter user code during alarm9. System disarms with alarm occurred reportIf I enter an incorrect code the screen tells me this.I have tried setting up a an additional user code, but the same issue occurs whether trying to disarm with the master code or the additional user code.If I arm the system, I am able to disarm with the code if the delay zone is not tripped:https://www.youtube.com/watch?v=0cClUyXIbmo It's a DSC PC1832Have tried the entry/exit zone set to type 01 (delay 01) and 34 (final door set) I’m using DEOL setup.The door contact sensor has a built in resistor at 4.7k, not the 5.6k as provided by DSC – but it senses open/close fine, and tamper is not triggered, no system troubles showing. There is only this (1) zone connected to the system for testing, as zone 09 (zone 1 on the first PC5108 card) All other 32 zones are set to 00 null. There is one keypad and two PC5108 cards installed. Thanks for your help, as I am gutted to be stumped this early on in the install and testing! Quote Link to comment Share on other sites More sharing options...
al-yeti Posted July 23, 2017 Share Posted July 23, 2017 Set to prox on entry ? So look for option in police options maybe that's the problem Actually I mis read what you said lol it's only the delay zone you have problem with Quote Link to comment Share on other sites More sharing options...
Meirion Meza Williams Posted July 23, 2017 Author Share Posted July 23, 2017 Forgive me, I don't follow... Not sure what you mean by prox on entry or police options? I've not got any proximity tags if that's what it is. Have looked through the install manual for police options, but they just seem to be related to the phone communicator - which I don't have connected. Quote Link to comment Share on other sites More sharing options...
PeterJames Posted July 23, 2017 Share Posted July 23, 2017 In the UK it is Police Policy that monitored alarms can only be set to use fobs for disarming, you are not allowed to use codes unless you use a shunt lock. But I note that you are not in the UK so therefore the rules would be different. AlYeti assumed that you may have programmed your alarm to UK Police Policy. We would not be familiar with the rules of your country but they may be similar, either way it is unlikely to have the same programming as a UK system. Also DSC is not a common alarm panel in the UK only one distributor as far as I am aware. Quote Link to comment Share on other sites More sharing options...
Meirion Meza Williams Posted July 23, 2017 Author Share Posted July 23, 2017 Thank you. I am in the UK actually. It is a new board, being programmed from factory settings as far as I would understand. It's not a monitored alarm, but how would I check for the setting or the shunt lock? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted July 23, 2017 Share Posted July 23, 2017 38 minutes ago, Meirion Meza Williams said: Hi, I am installing a DSC PowerSeries PC1832 panel and having trouble disarming.With the alarm set, when I enter via a delay zone I am unable to disarm the system with the user code. After the delay the alarm enters the alarm state, at which point I am able to stop the alarm with the user code.I have recorded a video showing the problem:https://www.youtube.com/watch?v=uQ8TNsOddEM1. Arm with code2. Exit via delay zone3. System arms4. Enter via delay zone5. System starts entry delay6. Enter user code - Alarm does not disarm7. Alarm sounds after delay ends8. Enter user code during alarm9. System disarms with alarm occurred reportIf I enter an incorrect code the screen tells me this.I have tried setting up a an additional user code, but the same issue occurs whether trying to disarm with the master code or the additional user code.If I arm the system, I am able to disarm with the code if the delay zone is not tripped:https://www.youtube.com/watch?v=0cClUyXIbmo It's a DSC PC1832Have tried the entry/exit zone set to type 01 (delay 01) and 34 (final door set) I’m using DEOL setup.The door contact sensor has a built in resistor at 4.7k, not the 5.6k as provided by DSC – but it senses open/close fine, and tamper is not triggered, no system troubles showing. There is only this (1) zone connected to the system for testing, as zone 09 (zone 1 on the first PC5108 card) All other 32 zones are set to 00 null. There is one keypad and two PC5108 cards installed. Thanks for your help, as I am gutted to be stumped this early on in the install and testing! What happens if you enter through delay zone and then open entry zone then unsets? Quote Link to comment Share on other sites More sharing options...
Meirion Meza Williams Posted July 23, 2017 Author Share Posted July 23, 2017 (edited) Thanks I got it sorted... Went through the manual, and found this option was turned on: 021 Eight system options 01 ON - Access code entry blocked during entry delay Turned it off and it's working fine now Edited July 23, 2017 by Meirion Meza Williams 1 Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted July 23, 2017 Share Posted July 23, 2017 Yep, that's the exact setting Yeti meant, just slightly differently described by DSC. Irregular choice for a UK panel, but better than an Accenta! Have to say the importers webby doesn't inspire much confidence with it's 6 year old brochure... http://www.dsc.uk.com/z23J49Km/products.php Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
Meirion Meza Williams Posted July 23, 2017 Author Share Posted July 23, 2017 Ahh cool. I'm not an installer and new to this so just finding my way! See what you mean about the site, it looks so old I'd expect an 'under construction' flashing banner and a guestbook... Now that the alarm is working it's time to set up all my other zones. Thanks all Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted July 23, 2017 Share Posted July 23, 2017 I've got one tip for you, once you've signed the guestbook: Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
MrHappy Posted July 23, 2017 Share Posted July 23, 2017 5 hours ago, Meirion Meza Williams said: Hi, I am installing a DSC PowerSeries PC1832 panel. why did you choose this product ? Quote Mr Veritas God Link to comment Share on other sites More sharing options...
Hillbilly Posted July 24, 2017 Share Posted July 24, 2017 There are hundreds of DSC panels round my way all fitted by British Gas. Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted July 24, 2017 Share Posted July 24, 2017 15 hours ago, MrHappy said: why did you choose this product ? Fitted these before as required by home automation company for support with there controls. Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted July 24, 2017 Share Posted July 24, 2017 (edited) 1 hour ago, Hillbilly said: There are hundreds of DSC panels round my way all fitted by British Gas. Yup, but they haven't fitted them for some years, no? I guess they bought enough to buy direct, and took that route to be 'secure by obscure' against easy takeovers & additions? Even the replacement (chinktat?) wireless system they used to install was discontinued in 2013ish it seems. Do they even do alarms any more? (To be honest; they would actually be daft NOT to; provided it was all part of that rip-off Hive system they install, where it needs a monthly subscription to use your heating!) I seem to remember the Gardiner Trade Counter used to display one DSC system back in the day? Was that some sort of tax thing? (Claiming they were a proper dealer not just an outlet for own brand??) Edited July 24, 2017 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
norman Posted July 24, 2017 Share Posted July 24, 2017 Hive is subscription? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
datadiffusion Posted July 24, 2017 Share Posted July 24, 2017 (edited) 1 minute ago, norman said: Hive is subscription? It can be, for the full programming functions & online stuff, AFAIK. Neighbours of parents had Hive fitted FOC under BG 'supercare' type 3rd party warranty on boiler (was housebuilder Honeywell stuff) and told without sub it would be basic (local) stat & timer functions only. Edited July 24, 2017 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
norman Posted July 24, 2017 Share Posted July 24, 2017 Oh, never knew that, I've had a Nest thing for a while now. Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
datadiffusion Posted July 24, 2017 Share Posted July 24, 2017 (edited) Yup same here. £9 a month, LOL! https://www.britishgas.co.uk/smart-home/hive.html Edited July 24, 2017 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
Meirion Meza Williams Posted July 24, 2017 Author Share Posted July 24, 2017 @MrHappy I chose DSC so I can it to connect to my Samsung SmartThings hub, so that I can monitor the alarm remotely and use the sensors for home automation. There is an addon card Envisalink which is compatible: http://www.eyezon.com/?page_id=176 Interesting to hear about the BG connection, in fact the keypads I have are branded British Gas. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted July 24, 2017 Share Posted July 24, 2017 It is a shame that you have to buy outdated gear (was even back then) to get the integration you would like. Hopefully at some point that will change Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
datadiffusion Posted July 25, 2017 Share Posted July 25, 2017 (edited) I'd you'd be better off with any other panel that offers app based remote control of the outputs (Texe, Scanny, SPC etc...) plus set/unset via your preferred automation suppliers universal switch? That's the way I've done mine, (and with Nest too) rather than using obscure panels or devices I've simply wired it up via ITTH etc... to panel outputs rather than tighter integration. I agree it's clunkier, and more work, but it's future proof (if you change H/A in the future, most will offer direct switch module or ITTH integration), allows a better (and probably cheaper as less obscure) panel, and much safer as you are putting the panel 'online' only via the UK panel manufacturers software, not the H/A software. Edited July 25, 2017 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
MrHappy Posted July 25, 2017 Share Posted July 25, 2017 18 hours ago, Meirion Meza Williams said: Interesting to hear about the BG connection, in fact the keypads I have are branded British Gas. Fleabay ? 13 minutes ago, datadiffusion said: I'd you'd be better off with any other panel OP will be an IT boffin, it does'nt matter how oddball DSC are as I doubt he's any preconceived ideas on how stuff *should* work ? Quote Mr Veritas God Link to comment Share on other sites More sharing options...
Hillbilly Posted July 25, 2017 Share Posted July 25, 2017 I have just been out to a DSC panel this morning throwing up fault after fault. Battery never been changed and charging circuit has blown. Looking at the battery date and it was installed in 2007. Lightsys 2 going in tomm with app etc. Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted July 25, 2017 Share Posted July 25, 2017 The integration with HA on the DSC systems I fitted where pretty impressive. You could control most options through the touchscreen media controllers everything done though a 232 BUS link. Certainly very smooth interface with everything from the one place. HA has moved on since then, it's cheaper to push everything to a mobile app now, and more people are used to that. Gone are the days where you had media keypads integrated into your lighting controls on every doorway. More often this is being replaced for plug and play consumer tech like Lightwave and Sonos. Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted July 25, 2017 Share Posted July 25, 2017 Yep it's gone full circle, and I do wonder quite how many of the 'home automation' installers that sprung up around 10 years ago can all last. As you say the phone is the remote now and wall devices mostly simple switches not £300 3" TFT touchscreens in every room. Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.