karl taylor Posted February 16, 2017 Share Posted February 16, 2017 Hi all , thanks for your help on my past post. The issue is I need help with is on the control panel on event log it is saying what i believe are faults but i would like to know if any one could tell me what they mean please system was installed in 2011. it is a eurosec cpx lcd key pad . it is a risco c CPX with a gardtec 8 zone wireless expander I have looked on the system log for events / issues it says the following= Looking at system event view it says patio door o. Also reads 27th jan off chg.volts lo 19th jan radio lo bat ok Patio door o. 19th jan at 00 28 Patio door o. 19th Jan at 00 27 9 jan constant lo bat at 21.00 does any one know what these events / faults mean more so what off chg. volts lo and constant lo battery ? any help welcome again please . Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 16, 2017 Share Posted February 16, 2017 Low battery? Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 16, 2017 Author Share Posted February 16, 2017 Dont know? Would this trigger an event all the time or just once? If the units battery was knackered would this not show up all the time on the panel on event log Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 16, 2017 Author Share Posted February 16, 2017 On event log it says this now: Constant lo bat 13 feb 15:00:00 Radio lo bat ok 15 feb 19:18:16 Off chg volts lo 27 jan 19:06:20 Radio lo bat ok 19 jan 19:41:36 Power restored 10 jan 21:09:36 Constant lo bat 09 Jan 21:00:00 Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 16, 2017 Author Share Posted February 16, 2017 Any thoughts please apart from scrap this over complicated out of date joke of a alarm system. Not impressed. Do i need a new panel battery? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 16, 2017 Share Posted February 16, 2017 Have you measured the battery voltage with good meter , not Chinese stuff that will give you wrong readings For the sake of £4 change battery see what happens Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 16, 2017 Author Share Posted February 16, 2017 hi where is the best place to buy a good quality battery for this alarm control panel ? just need to remove front cover and reset tamper then unclip it and fit new one ? don't think any thing special about doing this > I don't need to reset it on the system so alarm knows it has a new battery for correct trickle charging ? Quote Link to comment Share on other sites More sharing options...
MrHappy Posted February 16, 2017 Share Posted February 16, 2017 1 hour ago, karl taylor said: hi where is the best place to buy a good quality battery for this alarm control panel ? from an alarm co. one who familer with your product would probably change the al the battery monitoring option to the highest & lowest settings all the radio sensor batteries require replacing too Quote Mr Veritas God Link to comment Share on other sites More sharing options...
karl taylor Posted February 16, 2017 Author Share Posted February 16, 2017 Have change the 5 wireless batteries on the wireless sensors last month. What other batteries are there apart from them and one in panel Why do i need to change them again?. How do i change the battery monitoring options to highest and lowest settings on this panel? its not a user friendly system. Quote Link to comment Share on other sites More sharing options...
MrHappy Posted February 16, 2017 Share Posted February 16, 2017 (edited) says radio low battery 15th feb..... you using remote fobs (not prox tokens) ? battery monitoring options are under diagnostics ? low is 11.8 & high is 14.2 IIRC ? Edited February 16, 2017 by MrHappy Quote Mr Veritas God Link to comment Share on other sites More sharing options...
al-yeti Posted February 16, 2017 Share Posted February 16, 2017 Picture of sensor? With cover off Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 16, 2017 Author Share Posted February 16, 2017 Yes got two remotes. Ok I change the bateries on them but dont hardly use them. Since this system is lets say old found the installation booklet installed 2011 should i be changing panel battery? Getting to be a bit of a pain this. Just had a quick look at the control panel and have found what looks to be the plastic screws holding the front of control panel to the unit are chewed up to hell so carnt get them out. Are they plastic screws or just plastic caps and screws behind? One mess about after another. May be i could just use a couple of self tapping screws in there place? What do they screw in to as dont know until i get the front panel cover off? So only event on panel now is remote batteries? I change remote batteries thanks Quote Link to comment Share on other sites More sharing options...
MrHappy Posted February 17, 2017 Share Posted February 17, 2017 43 minutes ago, karl taylor said: Are they plastic screws or just plastic caps and screws behind? they should be metal machine screws with slotted heads under the caps Quote Mr Veritas God Link to comment Share on other sites More sharing options...
aissecur Posted February 17, 2017 Share Posted February 17, 2017 I certainly would consider change the control panel battery if it was installed in 2011 Is there any moisture issues located round where the patio sensor is located (Could any moisture be tracking through onto the pcb?) You could just have a sensor that has developed a fault! May be worth replacing that one sensor if all other sensors are issue free? Quote Link to comment Share on other sites More sharing options...
aissecur Posted February 17, 2017 Share Posted February 17, 2017 Another consideration is what make of battery's are you putting in your wireless sensors? Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 17, 2017 Author Share Posted February 17, 2017 morning all batteries in wireless sensors are duracell ultra wireless sensor that was faulty was inside house on the top of door frame. no moisture in it. risco as no help at all . new sensor fitted and 48 hours in no faulse alarms . so sensor was faulty / worn out despite the door it was on never been used. rubbish equipment this system . i sort the batteries issue out any thing major i take the system out . apart from alarm installer where is the best place and what type of battery do i need for the control panel ? will i need to change batteries in strobe light? as its all working on walk test etc ., as it hard wired but been told has some small batteries in it, surely would last along time the one in the strobe? Quote Link to comment Share on other sites More sharing options...
Matthew Pennington Posted February 17, 2017 Share Posted February 17, 2017 I've got to say I've been using Gardtec equipment for the 10 years I've been fitting alarms, when working for my old company 3.5 years we had far more Gardtecs than Galaxy's however the Galaxy's gave us far more problems that any Gardtec ever did and especially the wireless! Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 17, 2017 Author Share Posted February 17, 2017 may be i am just unfortunate then who sells the the control panel battery for this system on line ? Quote Link to comment Share on other sites More sharing options...
Hillbilly Posted February 17, 2017 Share Posted February 17, 2017 (edited) 13 hours ago, karl taylor said: Dont know? Would this trigger an event all the time or just once? If the units battery was knackered would this not show up all the time on the panel on event log The system just needs a service. With it being wireless I would change all batteries in the detectors once a year. You can get a new panel battery from your local city electrical or Screwfix etc. Depending on how the panel is programmed the wireless low battery is set to notify you every 12 hours as standard. Remember when you have changed the detectors batteries you have to wait 2 minutes then walk in front of them to send the tamper restore back to the panel. With the door contacts change the battery and open/close the door to send back the tamper restore to the panel. With the bell take the bell hold off wire out from the panel, if the bell rings like normal then that is ok. I also have been fitting Risco wireless for 15 years and if programmed/maintained properly then you will get no problems. Edited February 17, 2017 by Hillbilly Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 17, 2017 Author Share Posted February 17, 2017 never was told by the installer any thing about batteries and changing them , only finding this out now myself . issue with door sensors again finding this out myself and changing/ testing things etc . new door sensor working find. have done a walk test all sensors working fine . tested siren by activating alarm and also pressing panick button on remotes. just need to sort out batteries in my remotes and the panel now. what wire am i looking for on the panel ? Quote Link to comment Share on other sites More sharing options...
Hillbilly Posted February 17, 2017 Share Posted February 17, 2017 Left hand side of the circuit board marked Hold Off. Unscrew wire take out, bell rings put wire back in, bell stops. Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 17, 2017 Author Share Posted February 17, 2017 thank you . i have a look at the weekend. when i see what type of battery is inside the panel with a part number etc Quote Link to comment Share on other sites More sharing options...
Hillbilly Posted February 17, 2017 Share Posted February 17, 2017 No Prbs. A 12v 2.1AH rechargeable battery will do the job. Screwfix part no 20080 Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 17, 2017 Share Posted February 17, 2017 1 hour ago, Matthew Pennington said: I've got to say I've been using Gardtec equipment for the 10 years I've been fitting alarms, when working for my old company 3.5 years we had far more Gardtecs than Galaxy's however the Galaxy's gave us far more problems that any Gardtec ever did and especially the wireless! Word is you have to know how to use a galaxy first , not try and guess , Alarm monkey needs you ! Quote Link to comment Share on other sites More sharing options...
karl taylor Posted February 17, 2017 Author Share Posted February 17, 2017 I just dont like the system but will make do for now if its not going to cost a lot to fix the system . any more than service items it goes in the bin Quote Link to comment Share on other sites More sharing options...
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