ElecTech Posted April 2, 2016 Share Posted April 2, 2016 Never dealt with a police monitored intruder alarm from a company point of view - only installation so I have a few questions... - A site being taken over with existing Emizon kit - can this be reused and is considered the customers? I'm thinking this depends on the contract in place. - Does the new company have to re apply for a URN or does this stay with the building? - I'm presuming the local authority has to be informed by the new installer? ... Quote Link to comment Share on other sites More sharing options...
timmo66 Posted April 2, 2016 Share Posted April 2, 2016 (edited) Never dealt with a police monitored intruder alarm from a company point of view - only installation so I have a few questions... - A site being taken over with existing Emizon kit - can this be reused and is considered the customers? I'm thinking this depends on the contract in place. If not owned by the outgoing maintenance company you can transfer the signalling to your ARC of choice. - Does the new company have to re apply for a URN or does this stay with the building? Reapply as a new maintainer, but the existing URN remains in place. - I'm presuming the local authority has to be informed by the new installer? Yes, as above. ... Edited April 2, 2016 by timmo66 Quote Link to comment Share on other sites More sharing options...
ElecTech Posted April 2, 2016 Author Share Posted April 2, 2016 Thanks Timmo - I presume the URN fee applies even though it's a renewal? Quote Link to comment Share on other sites More sharing options...
BUSTER Posted April 2, 2016 Share Posted April 2, 2016 All our monitoring kit belongs to us and is removed upon termination of contract, if you are SSAIB or NSI you can apply to have the URN transferred to your company subject to the fee Quote Any comments / opinions posted are my opinion only and do not represent those of my employer or Company Link to comment Share on other sites More sharing options...
ElecTech Posted April 3, 2016 Author Share Posted April 3, 2016 All our monitoring kit belongs to us and is removed upon termination of contract, if you are SSAIB or NSI you can apply to have the URN transferred to your company subject to the fee Is that something wrote into your contracts? Quote Link to comment Share on other sites More sharing options...
BUSTER Posted April 3, 2016 Share Posted April 3, 2016 Yes Quote Any comments / opinions posted are my opinion only and do not represent those of my employer or Company Link to comment Share on other sites More sharing options...
norman Posted April 3, 2016 Share Posted April 3, 2016 So what would you do if a customer refused? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
timmo66 Posted April 3, 2016 Share Posted April 3, 2016 it's never been a stumbling block for me before - if it's ever been discussed, most clients are okay with it on the basis that we are then solely responsible for one of the most important parts of the system. they make sure we have a phone line or LAN for the back up and everything else is down to us. Quote Link to comment Share on other sites More sharing options...
Joe Doherty Posted April 6, 2016 Share Posted April 6, 2016 Depends who kit belongs too i suppose. Good question if the URN stays with the building. You would have to apply for a URN as takeover from other maint co. Makes u wonder if they give you new number or just delete history and start a fresh. I assume its building specific as if you lost response whats stopping you switching Mainteance co getting a new urn, appart from youre in a 12 month m&m contract Nothing really to do with LA Quote Link to comment Share on other sites More sharing options...
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