brum69 Posted May 11, 2012 Share Posted May 11, 2012 My airing cupbard contains a heating system, which has a fused switched spur in there. My alarm system has been installed off this spur, via a fused connection of its own. Is this allowed? Regards Brum69 Link to comment Share on other sites More sharing options...
Rulland Posted May 11, 2012 Share Posted May 11, 2012 More information required before an educated reply can be given: Is the heating spur taken off an existing ring final circuit?. If not it isn't a spur it's a radial circuit from the consumer unit -is there a fuse/breaker marked up 'heating' or the like?. If it's off the RFC what size is the cable feeding it, load on it?-is it an immersion heater supply for example or just boiler. If it's a radial what size is the cable. Link to comment Share on other sites More sharing options...
MrHappy Posted May 11, 2012 Share Posted May 11, 2012 Brum69, call me paranoia but are you looking for stick to beat your existing alarm with or something ? Mr Veritas God Link to comment Share on other sites More sharing options...
jb-eye Posted May 11, 2012 Share Posted May 11, 2012 Brum69, call me paranoia but are you looking for stick to beat your existing alarm with or something ? My guess is his alarm co cant wait to see the back of him. Sometimes customers dont know how good they have it. Customers! Link to comment Share on other sites More sharing options...
MrHappy Posted May 11, 2012 Share Posted May 11, 2012 ding! Mr Veritas God Link to comment Share on other sites More sharing options...
whistle Posted May 11, 2012 Share Posted May 11, 2012 My guess is his alarm co cant wait to see the back of him. Sometimes customers dont know how good they have it. We have a few customers I would love to see the back of, funny how most of them are domestics. Link to comment Share on other sites More sharing options...
richardthatcher Posted May 11, 2012 Share Posted May 11, 2012 same here, got an email from one of my domestics just now moaning they can't remotely see there rented house over the internet. This one emails me at least 8 times a week about silly things. umm friday night, eastenders on, chicken kebab just delivered! LEAVE ME ALONE Link to comment Share on other sites More sharing options...
james.wilson Posted May 11, 2012 Share Posted May 11, 2012 Im not sure i agree here, sorry lads. I accept that some clients expect us to be available 24/7 and attend for free. But most dont. IF a contracted customer has an issue the its professional and right for us to do something about that. If its not on contract then IMO they are no longer a customer. But while they are a response is IMO expected. That may not be a visit mind. Just my 2p mind. im probably in the minority securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
richardthatcher Posted May 11, 2012 Share Posted May 11, 2012 I fully agree with you James A customer paying for your time either by contract or one off fee for labour is quiet right! I am all up for helping my customers if they are on a contract if not on contract if the issue is small then I will help over the phone or email not a problem. But this one emailing at least 8 times a week is a waste of my time especially for connection issues or moaning that the camera recorded nothing. Link to comment Share on other sites More sharing options...
james.wilson Posted May 11, 2012 Share Posted May 11, 2012 So this person is not on any support contract with you? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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