One of my relatives has found himself in a fix after being ripped off in a BIG way (long story short)
Anyway I went with him today to a couple of premises where these incidents happened with a view to extracting any relevent CCTV footage
One was only too glad to help in any way they could but the second (a Hotel) were less accomodating
I spoke with the manager who openly admitted he was unsure if he could extract the footage and even gave the excuse of having no discs to put it on before advising me that even if he did extract it he couldnt release it without clearing this with the owners who are away until Monday
In short they were quite unhelpful and bordered on arrogant
My understanding is that as this is a business then it is under "DPA CCTV Code Of Practice" which states:
9.2 Subject access requests
Individuals whose images are recorded have a right to view the images of themselves and,
unless they agree otherwise, to be provided with a copy of the images. This must be provided
within 40 calendar days of receiving a request. You may charge a fee of up to £10 (this is the
current statutory maximum set by Parliament). Those who request access must provide you
with details which allow you to identify them as the subject of the images and also to locate the
images on your system
So, am I correct in saying that said business has to furnish me with a copy of the footage (which my relative is in) within 40 days of the request and they can charge £10 maximum for this (no problem but I dont want them trying to use some inflated figure as an excuse to try and wriggle out of it) ?
The poor bloke who needs the footage has been well and truly rogered and this is one of his few hopes
Thanks in advance
Edited by energysolutions, 05 November 2011 - 08:43 PM.














