james.wilson

Texecom Recall Veritas Control Panels

15 posts in this topic

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Texecom has recently re-engineered the Veritas series of control panels to ensure the continued supply of one of the industry’s favourite and most trusted security systems.

This redevelopment was directly due to the discontinuation of certain critical components, requiring Texecom to redesign the product on a new microcontroller platform.

Inevitably, such design changes may result in subtle differences in functionality compared to the previous model. Whilst Texecom has made every effort possible to ensure the same user-experience, reliability and performance, there may be scenarios whereby the new product version performs slightly differently.

It has come to Texecom’s attention that the initial batch of new Veritas control panels, software versions 0.49 and 0.59, had some defects in functionality that may affect some installations.

Texecom has moved swiftly to rectify any issues and is currently working with its distribution partners to ensure that all stock residing at trade counters and distribution warehouses is unaffected product.

The latest software, version 0.62b, contains a small list of bugs that only affect certain installations. These bugs will be fixed in an imminent new software release. Full details and corrective actions relating to these issues can be found on the news section of the Texecom website at www.texe.com

Nothing is more important to us than ensuring that our customers consistently receive a supply of high performance, high reliability and quality products.

We thank all our customers for their continued patience and understanding whilst we fix any issues arising from this enforced product change.

Veritas Series Control Panels Include:

  • Veritas 8
  • Veritas 8 Compact
  • Veritas R8
  • Veritas R8 Plus
  • Veritas Excel

http://www.texe.com/news.php?article=128

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Suprised they've not released something about the Premier 24, sent a small pile of those back earlier this week

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Thank god i never liked the veritas or 24! 48 and up only for us.

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is the 24 that bad vs the 48?

yeah, I always think of it as a veritas on speed. They are looking at bringing it up to scratch and inline with the 48 and up.

We still use a 48 even if there are only a few zones.

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Fitted a few 24's mainly with iD expansion (you know the one where you have to butcher all the pins on the panel pcb....)

Not come across any probs. Usually they are only AO, mainly for an old K+ thats gone bang. If the Karizma was on comms we then tend to fit a 48

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Got to say that I've not been a fan of the Veritas range. Had a number of problems with keypads over the years...

...but, the Premier range is another matter! The flush keypads with prox fobs have been ever so popular, and look fantastic!

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Got to say that I've not been a fan of the Veritas range. Had a number of problems with keypads over the years...

Been spec'ing 480's as bells only domestics, replaced a 14 yrs old Veritas R8 with a 480 only to find the 480 DOA

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is that that risco cpx in a metal box?

no a cut down 490 which would be the cpx in metal box,

amny knock the veritas, however much better bettter than the 700l's & 9453's which we used before it

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oh a cp8l in a metal box then.

id agree but things in that sector have moved on and the veritas is far from leading it imo

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First wired bells only in ages last week and we had a cp8l DOA as well. We have always used them with the profile (480 rkp).

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Times must be hard

Don't install bells only much anymore, tell them the minimum costs on the phone and they tend to 'have a think about it'. Beats quoting jobs u never win. Most decent customers can afford a digi atleast. Saying that we still service and repair a fair bit of bells only.

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we still see a demand for bells only. Granted its less than it was but some seem to like diallers as some people sell them as equiv to digi and no on going fees etc. Without explaining they are cheaper for a good reason.

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