mlcinfl Posted March 24, 2009 Share Posted March 24, 2009 Hi there, I have just finished installing a new system using a Texecom Premier 48 panel, Texecom PIR's, keypad and remote speech/text dialer in my home. I have been in the building/electrical trade for over 30 years but this is the first alarm I have installed for around 15 years and boy how things have changed. As I have loads of time and very little money at the moment you will hopefully understand why I have gone down the DIY route. Anyway, after 4 days and endless hours of reading manuals (and thanks to this website) I am so chuffed to say that all is well and everything works as it should......except the text dialler. The speech dialler is fine and sends my mobile my recorded message if the alarm is activated or tested, but the text SMS side is unable to connect. I read in the manual that the default setting is O2 SMS (07860980480) so I thought that this would be the problem. I use Orange, so I checked on their website and the SMS number is 07973100973. I entered the new SMS number into the dialler but it is still unable to connect. Do I have to change the protocols? If so does anyone know the protocols for Orange and how do I change them? Also, the manual calls for an earth connection to the telephone connector block in the dialler. I have hard-wired the dialler into the telephone master socket, so obviously there is no earth there. I took a spare wire from my 8-core alarm cable and wired it back to the panel earth, is this acceptable? Thanks in anticipation, Paul. Link to comment Share on other sites More sharing options...
miaren Posted March 24, 2009 Share Posted March 24, 2009 I would check with BT to see if the SMS feature is available with your line, I have a "feature" line and it doesn't allow for SMS messaging connections. Good Luck Link to comment Share on other sites More sharing options...
breff Posted March 24, 2009 Share Posted March 24, 2009 Do you have ADSL broadband? The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to comment Share on other sites More sharing options...
mlcinfl Posted March 24, 2009 Author Share Posted March 24, 2009 Do you have ADSL broadband? Yes we do. Do you have ADSL broadband? I think I know what's coming next. DSL filter maybe?. Although the telephone feed to the dialler is hardwired into the master BT socket. Link to comment Share on other sites More sharing options...
Fred555 Posted March 25, 2009 Share Posted March 25, 2009 On a COM 2400 on a Premier 48 I have noted that the SMS centre numbers that are in the panel by default are not the ones shown in the manual - presumably Texecom in their infinite wisdom have changed this for a reason - I think I have read elsewhere in the forums something about Orange not working for this type of thing see if you can get it to go back to its original default number - you have set the (presumably Texecom) dialler to text as well as speech haven't you? You do not need to pay BT to send SMS text out of a phone line as it is just analouge modem data being sent to a SMS Service centre who then turn it into an SMS and fire it at the correct number. If you have ADSL you should have a filter as I guess you have tapped into A&B in the back of line box so are upstream of any other ADSL filters you have fitted - on the other hand the ADSL signal would stop at the exchange DSLAM/filter/splitter point where your phone line is split back into analogue voice signals and digital network data so in theory your ADSL interference could go no further to the SMS service centre so theoretically you would not need a filter unless the ADSL interference is stopping the dialler modem sending the text data as it keeps trying to listen for a clear line and is not starting sending its text message data as it does not think the line is clear? Unplug your ADSL modem then try again to see if it works on line with inactive ADSL service. The earth sounds fine. I personally would have gone for a COM2400 instead of a speech text dialler - costs less and tells you exactly which zone has activated - I know from experience that it is generally less than 30 seconds from the event to receiving the text message - but if it were my house and going for this type of comms. I would use a probably dialler as well but give priority to COM2400. Link to comment Share on other sites More sharing options...
breff Posted March 25, 2009 Share Posted March 25, 2009 As stated above, the line needs filtering, and return the message centre number to the original. I have had a problem once where I had to increase the modem level (instructions not in either manual) as instructed by Texecom tech support (I cant remember how to get to the menu) so best if you give them a call if the filter doesn't help. The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to comment Share on other sites More sharing options...
Fred555 Posted March 25, 2009 Share Posted March 25, 2009 breff I am interested in the fault you had that needed you to increase the modem level (do you mean in a Texecom speech / text dialler or a COM2400?) - could you expand on that point in the forum or send me a PM about it. Link to comment Share on other sites More sharing options...
breff Posted March 25, 2009 Share Posted March 25, 2009 It was on a speech and text dialler, ask Tech Support. The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to comment Share on other sites More sharing options...
Guest old-hand Posted March 25, 2009 Share Posted March 25, 2009 As stated above, the line needs filtering, and return the message centre number to the original.I have had a problem once where I had to increase the modem level (instructions not in either manual) as instructed by Texecom tech support (I cant remember how to get to the menu) so best if you give them a call if the filter doesn't help. Not always needed to be filtered IMO. Message centre can be anyones T-Mobile is the most reliable IMHO. Link to comment Share on other sites More sharing options...
james.wilson Posted March 25, 2009 Share Posted March 25, 2009 you might get away without a filter on speech, but efinetly not on sms. it will work about 20% of the time without a filter. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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