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Found 1 result

  1. Hi, I am installing a DSC PowerSeries PC1832 panel and having trouble disarming.With the alarm set, when I enter via a delay zone I am unable to disarm the system with the user code. After the delay the alarm enters the alarm state, at which point I am able to stop the alarm with the user code.I have recorded a video showing the problem:https://www.youtube.com/watch?v=uQ8TNsOddEM1. Arm with code2. Exit via delay zone3. System arms4. Enter via delay zone5. System starts entry delay6. Enter user code - Alarm does not disarm7. Alarm sounds after delay ends8. Enter user code during alarm9. System disarms with alarm occurred reportIf I enter an incorrect code the screen tells me this.I have tried setting up a an additional user code, but the same issue occurs whether trying to disarm with the master code or the additional user code.If I arm the system, I am able to disarm with the code if the delay zone is not tripped:https://www.youtube.com/watch?v=0cClUyXIbmo It's a DSC PC1832Have tried the entry/exit zone set to type 01 (delay 01) and 34 (final door set) I’m using DEOL setup.The door contact sensor has a built in resistor at 4.7k, not the 5.6k as provided by DSC – but it senses open/close fine, and tamper is not triggered, no system troubles showing. There is only this (1) zone connected to the system for testing, as zone 09 (zone 1 on the first PC5108 card) All other 32 zones are set to 00 null. There is one keypad and two PC5108 cards installed. Thanks for your help, as I am gutted to be stumped this early on in the install and testing!
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