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Found 4 results

  1. I had Risco Agility 3 with IP and GSM modules installed 2 days ago with Asda pay as you go card. The installer set up the Follow Me, I've added my phone numbers and from user menu sent test message. Received test message. But it seems that there is no message is actually sent during defined events, ie alarm. I even went to engineer menu and added event to send message for setting an alarm and still no luck. Anyone have any ideas? If someone can ping me an installer guide for agility 3 that might be helpful as I've used standard agility manual. Other question does anyone know how to set check balance using Asda sim? From website it should be text BAL to 2732, but setting it in panel and executing from user menu dont get me any results.
  2. Hello guys, I have a Risco Agility 3 with IP and GSM - both comms working fine. I have defined two Follow Me (FM), 1 = Me via SMS and 2 = The Wife via SMS also. I as FM1 get all SMS for events defined no probs. However, FM2 (i.e. The wifes phone) does not get anything - her phone is defined correctly - FM test successful (she gets a text) and she can set/unset via sms no probs. Is this by design perhaps, that the system tries the FM numbers in order and if FM1 IS successful, i.e. a SMS was sent ok to FM1 THEN IT IGNORES ALL OTHER DEFINED FMs? If so then it's a bit silly, as we would both like to get SMS for all events defined. Any thought and ideas will be appreciated. Many thanks.
  3. Hey All, Just thought i’d join and see if anybody can offer me some advice. I have a Risco Agility 3 with GSM Module for text message alerts. On installation I opted not to pay the monthly £13 fee for Alarm Maintenence as all it is really is battery replacements. All has been going well until recently when I had to replace a wireless shock sensor which is the closest to the main pcu board but also runs out of battery power after 2-3 months (they are lithium batteries and should last well over a year) The second issue is a wireless mag contact which also needed battery replacing. After replacing battery, I performed the walk test to re-initialise into the system and then I am able to set the alarm fine. The issue with this mag contact is that if the door has been open within 30-45mins of wanting to set the alarm, I cant, it tells me that the system isnt ready. After about an hour, I can set the alarm again. Awaiting a callback but the engineer said he rang Risco and they have apparently advised that the battery replacement and walk test need to be done under engineer’s menu and not customer menu. Is this the case in anyones experience ? Any thoughts ? Also, is there a downloadable pdf or something somewhere on giving a menu walkthrough process of the keypad ? Thanks in advance, Scott
  4. Hi Guys, Anyone know how to make voice calls on the Risco Agility 3? I want to have a 2-way voice call with main unit for discussion with the intruder! I have allowed incoming calls (Programming -> System -> Controls -> Advanced -> Disable Incoming Call -> N). I am trying to call the sim card phone number (tested on a mobile and it works).
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