Hello
I was fitting a laminate floor today and whilst using an oscillating power tool to cut out the architrave I cut through a hidden alarm wire. This has happened many times over the years (occupational hazard) and having installed a few Optimas and Accentas in the past so I do not usually have a problem (ie solder, insulate, reset tamper). But today that all changed after cutting through the wire there was no give at all to repair the wire. Had to take up a lot of flooring and sub floor, then soldered and heat shrinked it.
The alarm panel is showing: Exp 01 Tamper / Reset Required so couldn't do usual reset. My customer has give me a couple days to fix it. He bought the house with the alarm on and doesn't have the manual or any information. I have since downloaded it but it doesn't help me-no mention of this type of tamper. Exp I am guessing is an expander problem or the installer has programmed engineer reset only? but to tell you the truth I am out of my depth and the clock is ticking . . .Please help
PS I have tried the default engineer code xxxxx and xxxx doesn't work