Hi, really good topic and thought I would confirm a few points. Firstly @ datadiffusion - your Gemini Insight login details have been emailed to you - sorry for any delay. We have tried to make DigiAir as straightforward to install as possible and before launching the product we had field trials which also included feedback on the install guide which led us to keep it to what was needed to carry out the install. We do however value any feedback as to where improvements can be made.
We can provide spare hardware only as per the GradeShift range to help should you have an issue with an existing unit but new orders for new installs need to be ordered and delivery is next day.
We are able to provide 24 hours tech support and if anyone feels they have a requirement then please email me and I will contact you to discuss further #see sig
DigiAir has proved to be an excellent addition to the DualCom product range and next month we will also have be launching UDL capability and again should anyone require any further information then please feel free to contact me.
Thanks
John
