Hi folks. Quick question. ATS 2003 panel, keypad 1 & 3 set up to set/unset areas1 & 3 only and has no menu access for engineer or user. Key pad 2 is the main keypad and allows access to menus for user and engineer. However some clever fellow has accidentally unpolled keypad 2, therefore not allowing access to menus for the system. The system can be dialled into by security company (we have just been asked to do a bit of work for them). Because when I was on site and had no access to menus etc I phoned them to see if they would poll the keypad remotely but they said they couldn't. Does anyone know if this is correct and if it is does anyone have any ideas on how I could get keypad 2 polled again. Any help would be appreciated.