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Why is it unreasonable for a service provider to want an agreement in place to offer support of a particular kind?

Why is it unreasonable to not want to be attached to an 18 month contract just so I can operate my alarm system without ADT.? Sounds like you could do with a vacation chap.

That's great, so you come on a forum, ignore the rules by posting defaulting info, get free info to fix your system, then thanks us by slagging off one of our members. You were happy to pay into the hands of 'rip off' Estate Agents, Conveyancers and Surveyors on your 2 week old 'rip off' house, but then when you didn't want to pay for an alarm service because ADT were a 'rip off' too. Enjoy your 'rip off' 2 weeks away - don't make too many calls on your 'rip off' smartphone or rev your 'rip off' car too much! Merry Christmas!

I AM A NOVICE,COULD YOU EXPLAIN WHAT YOU MEAN ABOUT PROGRAMMING.i HAVE CHECKED ALL THE FUSES AND THEY ARE OK.mY SISTER DOES NOT HAVE THE MONEY FOR AN ENGINEER.

Ok alarm all sorted, Sixwheeledbeast was right, the tampers needed resetting on the wireless devices. The only thing I was doing wrong was being too impatient with them, they take ages to initialize with the control panel. I left it for an hour it then allowed me to arm and disarm which cleared all errors. Rip off merchants ADT no longer have me over a barrel... Also, pretty shoddy information from user 'Al-Yeti'. He sounded just like the other rip off alarm fitters I spoke to today, making out it was a massive job, desperate to charge for a tiny bit of information. If you don't want to share information, why are you posting on a public forum?